Service Tutorials

How To Set Up and Maintain Color Tracking on Your Printer  

Submitted by Joel Metzler on

On average, color prints cost between $0.07-$0.30 per print, a seemingly minuscule price that any business could bear.  

But what happens when you consistently print in color, and the costs add up faster than you realized?  

You’re left with a high printing bill and a puzzled look because you didn’t recognize how much color printing costs could run up your monthly print invoice.   

As a print vendor with noted experience finding and dissecting customers’ print problems, we know how common it is for color overages to contribute to higher-than-normal print expenses.    

4 Common Printer Service Questions (Solutions)

Submitted by Joel Metzler on
Video

No matter what printer model you invest in, it’s almost inevitable that at some point you will have either a service issue or a service question that needs addressing. 

It can be something as simple as connecting your printer to WIFI, or something as significant as an intricate service issue.   

Because we’ve been a locally managed print vendor for over 35 years, we’ve seen just about everything when it comes to service issues and questions with printers. And for most of those issues, we’ve had the right answer to help address them. 

Xerox Standard Accounting: Pros, Cons and How to Set Up  

Submitted by Joel Metzler on
Video

Have you ever looked at your monthly bank statement and realized there were extra costs you didn’t account for? 

Believe it or not, printing can be an excessive expense for your business that may not be on your radar.  

That’s why a feature like Xerox Standard Accounting is important to have for businesses who want to track their costs to make sure it aligns with their budget, and they aren’t overspending on basic functions like printing and copying.  

As a locally managed print vendor, we’ve dealt with the issue of print management firsthand and can provide expert-driven insight into how to use this feature to help maintain an efficient workplace.  

Xerox Standard Accounting is exclusively for Xerox machines, and since we deal with their printers and supplies directly, we’ve gained an expert’s knowledge of the feature and will be discussing it specifically today.  

How Do I Set Up an Internal Address Book on My Xerox Device?

Submitted by Joel Metzler on

 There’s nothing more fun than tedious office tasks like scanning and sending documents- said no one ever.  

There’s a reason these tasks are tedious- you do them again and again, and while they might not be inherently difficult or time-consuming, it’s still something that’s taking away from your productivity time, and it can get old quickly.  

Who is Strategic Technology Partners of Texas?

Submitted by Karla Metzler on
Video

Navigating the copier/printer industry and looking for a reliable print vendor can be quite the hassle. You may not know if you’re getting the best deals, the best equipment, or even if you’re working with the best vendor. 

We here at Strategic Technology Partners of Texas have been operating for over 35 years, and we’ve experienced firsthand the difference that a good vendor/customer relationship can have. We also know that understanding the history of your print vendor can help you avoid any confusion, especially if they’ve changed names a couple of times like us.  

4 Common Fax Questions and Solutions

Submitted by Blair Davilla on

“That’s it! My copier’s fax line is broken.”

Before you throw in the towel, let’s discuss the common fax issues we see people experience, and how we can provide a solution. 

If you purchased the fax option with a copier of ours, the service analyst will set up and configure your fax to work with your analog line provided by your phone carrier when the machine is installed. 

Fax problems should be few and far between. When they do occur, they often aren’t an issue with your copier at all. 

Updated  MacBook  OS and Lost Xerox Printing Capabilities (Solution)

Submitted by Karla Metzler on

Help! I just updated my MacBook, and I lost the printing capabilities of my Xerox device!  

Don’t panic; this is an issue we have handled many times. We have put together a step-by-step guide (with pictures) to help you resolve this issue. 

Disclaimer, this guide is for MacBook specifically. If you’re having issues with another laptop brand, such as Chromebook, the answer and solution will differ from this guide.  

After reading this article, you should be able to print from your MacBook once again, with all your Xerox features.  

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