Service Tutorials

4 Common Fax Questions and Solutions

Submitted by Blair Davilla on Thu, 01/28/2021 - 09:00

“That’s it! My copier’s fax line is broken.”

Before you throw in the towel, let’s discuss the common fax issues we see people experience, and how we can provide a solution. 

If you purchased the fax option with a copier of ours, the service analyst will set up and configure your fax to work with your analog line provided by your phone carrier when the machine is installed. 

Fax problems should be few and far between. When they do occur, they often aren’t an issue with your copier at all. 

Updated  MacBook  OS and Lost Xerox Printing Capabilities (Solution)

Submitted by Karla Metzler on Tue, 11/24/2020 - 09:00

Help! I just updated my MacBook, and I lost the printing capabilities of my Xerox device!  

Don’t panic; this is an issue we have handled many times. We have put together a step-by-step guide (with pictures) to help you resolve this issue. 

Disclaimer, this guide is for MacBook specifically. If you’re having issues with another laptop brand, such as Chromebook, the answer and solution will differ from this guide.  

After reading this article, you should be able to print from your MacBook once again, with all your Xerox features.  

Subscribe to Service Tutorials