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Are you upgrading or trading in your current copier/printer?
You might be wondering if your old supplies will work with the new machine or if the old machine’s hard drive will be secure.
These are common questions we get when customers change machines.
After reading this article you will have a better understanding of if old supplies will work with the new machine, where to recycle supplies, and how to ensure your hard drive is secure when changing copiers. This will ensure you have a hassle-free experience when switching machines.
1. Will your old supplies work for your new machine?
Determining whether your old supplies will work on your new machine depends on the make and model of the new copier. For the most part, you likely won’t be able to use the leftover supplies from the old copier.
While not being able to use unopened supplies may be an inconvenience of changing machines, the pros of changing machines likely outweigh this.
Double-check with your vendor or business consultant if your old supplies can be used or not.
2. What do I do with old supplies?
Ask your copier vendor to take back unopened supplies and be sure to properly recycle used supplies, such as toner cartridges.
Take advantage of Xerox’s Green World Alliance Program. This program allows customers to order free shipping boxes, package up old cartridges with a pre-paid shipping label, then the box gets picked up.
This service is available for Xerox customers but also accepts HP, Brother, and Lexmark toner cartridges.
3. How do I ensure my hard drive is secure when my old machine gets picked up?
According to Xerox, “Digital information is transmitted to a printing device through a computer, over a network, by scanning, or through a telephone line. Most of the time this data is stored on a hard disk drive so the device can print quickly and multitask— provide more than one function (print/copy/ scan) at the same time.”
When changing machines, it’s important to feel confident this data is protected.
First, check with your vendor or manufacturer to find out if your model has hard disk drives. Not all copiers have hard disk drives. They are not at risk.
Some copiers/printers have hard disk drives but do not use the hard disk drive for the copying function. These are not at risk either.
Copiers/printers that do have hard disk drives for copying should have an “image overwrite” feature that destroys the copied image immediately.
For Xerox, that function should be built-in or installed via a security kit, ensuring your documents and data are secure.
If this solution does not exist for the product, it is at risk.
Before the machine gets removed, most vendors will allow you to purchase the hard drive. If you’re worried, this is the most secure way to ensure the hard drive is protected.
For any other questions that occur when changing or switching machines, don’t hesitate to contact us. We want you to feel confident with your new machine and make the switch an easy process for you and your business.
Reasons to replace or change machines
If you find yourself reading this blog, and are still on the fence about switching machines, check out a few of the many reasons one might need or want to trade in their current copier/printer.
1. Security risks
Older machines pose security risks for your business. As newer models come out, the older ones stop receiving security updates.
Machines without security updates pose a risk to your business’s documents and data.
Do not ignore the firmware updates. Update the machine as soon as you get a notification that there is a new firmware update. Consider setting up auto-firmware updates if applicable.
Once you stop receiving firmware updates, reach out to the copier vendor or manufacturer. If the machine is old, it may be time to trade-in for a more secure copier/printer.
2. Parts become costly or hard to find
As newer models get produced, parts for the older versions become harder to find. If the copier is not on a maintenance plan, this becomes costly.
Even if the machine is on a maintenance plan, it can take the service team longer to find old parts. Eventually, these parts might become impossible to find.
3. Newer technologies
Another reason people change machines is for newer features and technologies. As businesses grow and evolve, they may need more speed or features than they previously had.
The plethora of apps available to increase office productivity has swayed many customers over to newer machines.
Check out the Xerox App Gallery to see the many options available to those with a Xerox machine.
These are just three examples of the many reasons people may need to change or trade-in their current copier/printer.
For further questions contact us!
After reading this blog, we hope you feel confident trading in your machine. Between your service technician who will oversee changing out your copier/printer and the copier vendor you’re working with, there are plenty of people who can answer your further questions.
Reach out to us with additional questions or feedback on if it’s time for you to upgrade your office equipment.
