Supplies & Maintenance

Why Did My Copier/Printer Bill Go Up? 3 Common Reasons Explained

Submitted by Shannon Scoggins on

Have you opened your latest copier bill, expecting it to look the same as always, and noticed that your total went up?

Before you panic or start imagining hidden fees, take a deep breath; you’re not the only one wondering why.

At Strategic Technology Partners of Texas (STPT), we help businesses across Texas manage their printer fleets, and one of the most common questions we hear is:

“Why did my copier bill increase when nothing changed on my end?”

The truth is, there are a few very normal (and preventable) reasons why this can happen. Some are tied to your contract, while others have to do with how your team prints. Understanding them can save your business a lot of money and stress down the road.

In this article, we’ll walk you through the three most common reasons your copier or printer bill may have gone up, what they mean for your organization, and how to get back on track.

Table of Contents

5 Ways to Protect Your Printer from Cyberattacks 

Submitted by Karla Metzler on

You probably lock your phone with a passcode and protect your email with two-factor authentication. But when was the last time you thought about your office printer’s security?

In 2020, researchers at CyberNews hijacked nearly 28,000 printers during an experiment designed to test how exposed networked devices really are. What they discovered was alarming; hundreds of thousands of business printers were left wide open to attack.

For many offices, the printer is the last thing anyone worries about. But by leaving it unsecured, it becomes an entry point for hackers to access sensitive data.

At STPT, we’ve spent more than 35 years helping North Texas businesses protect their office technology. As print vendors and Xerox partners, we know firsthand how overlooked printers are when it comes to cybersecurity.

Servicing Your Own Machine? 4 Reasons Why It's a Bad Idea

Submitted by Matthew Eberhart on

When your office printer goes down, it can feel like the whole workplace grinds to a halt. Deadlines get pushed, employees hover around the machine pressing buttons, and someone eventually says, “How hard could it be to fix this thing?”

We know how tempting it is to roll up your sleeves and try to fix it yourself, especially when repair costs and downtime feel overwhelming. But printers aren’t like coffee machines or microwaves. They’re complex, high-voltage devices packed with delicate parts, specialized software, and very specific repair needs.

As a print vendor with decades of experience, we’ve seen many businesses try to handle repairs themselves. More often than not, this approach ends up costing more in the long run, both financially and in lost productivity.

In this blog, we’ll break down four big reasons why servicing your own printer or copier is a bad idea, and what you should be doing instead to keep your office equipment running smoothly.

5 Steps to Make Your Office Cybersecure

Submitted by Matthew Eberhart on

What would happen if your office network went dark tomorrow? You would have no access to files stored in cloud, no way to email clients, and no printers to push through time-sensitive documents. For too many businesses, this is a reality. In fact, nearly six in ten companies report that cybersecurity incidents caused moderate to severe disruption in the past year.

And cyber threats don’t just affect big corporations. Small and mid-sized businesses are increasingly targeted because attackers know resources are limited and defenses are often patchy. With remote work, mobile devices, and cloud platforms expanding the “attack surface,” it’s easier than ever for hackers to find an entry point.

Top 5 Best Eco Friendly Printer Paper Options in 2025

Submitted by Liz Adair on

The stats speak for themselves: consumers prefer eco-friendly businesses. 

According to Forbes, 68% of millennials bought an environmentally friendly product in the last year, and 87% of consumers developed more positive images of companies that supported environmental issues.

As the millennial age group takes over the marketplace, it is important for companies to follow new market trends to capture millennial attention, and environmental sustainability is one of the big ones.

Let’s consider an example. When’s the last time you saw a Hummer on the road?

In the 90s and early 2000s, GM’s Hummer was all the rage; celebrities drove them, and GM sold multiple civilian models to a market that couldn’t get enough. 

5 Steps to Sustainable Printing

Submitted by Liz Adair on

If you work in an office, you know how much our world still depends on printers, even in an increasingly digital age. But if going green is your goal, the good news is that sustainable printing doesn’t mean giving up your printers. Sustainable printing is about using smarter tools, making better choices, and understanding how to reduce waste without disrupting your workflow.

That matters more than ever. According to the Natural Marketing Institute, 58% of U.S. consumers consider a company’s environmental footprint when deciding where to spend their money. It’s clear that how we manage printing can have a real impact, not just on the planet, but on your bottom line and brand perception too.

Ideal Conditions for Your Printer: How to Avoid Costly Repairs & Extend Its Lifespan

Submitted by Keith Metzler on

You rely on your printer to work when you need it—but have you ever considered whether your office setup is actually working against it? Many businesses unintentionally place their printers in less-than-ideal conditions, leading to frequent breakdowns, costly repairs, and a shorter lifespan.

At Strategic Technology Partners of Texas (STPT), we work with printers daily and have firsthand experience with how environmental factors impact performance. We’ve seen printers stored in overheated server rooms, placed directly under air vents, or even positioned in areas with high dust buildup—leading to premature wear and tear. The good news? Many of these issues are preventable with proper care.

By understanding the ideal conditions for your printer, you can extend its lifespan, reduce maintenance costs, and keep your office running smoothly. Let’s dive in.

5 Best Photo Printer Paper Options (2025)

Submitted by Liz Adair on

Imagine you and your partner standing on a beautiful beach, gazing into each other’s eyes as the golden sun dips into the clear blue water behind you. The warmth of the sand beneath your feet, the salty breeze in your hair, and how your partner’s smile lights up the entire scene—a moment frozen in time, etched forever in that photograph.

That's why we take photos - to capture and cherish life's precious occasions.

Because photographs are more than just snapshots, they’re portals to memories. Whether holding your new puppy in your arms on your parents’ old front porch or clasping your high school diploma with friends dressed in cap and gowns, these images permanently capture temporary moments.

What is Toner Yield? A Comprehensive Guide

Submitted by Karla Metzler on

Your printer just blinked a warning: “Low Toner.” Now you’re wondering how much longer it’ll last. Will you make it through that big report, or will it fizzle out halfway through? For anyone managing office supplies, toner yield is the key to smarter printing decisions.

At Strategic Technology Partners of Texas, we’ve worked with printers for nearly 40 years. We know the value of reliable, high-quality office supplies. Understanding toner yield—the number of pages a cartridge can print before running out—is vital for balancing quality, cost, and efficiency.

In this article, you’ll learn what toner yield is, the factors affecting it, and how to maximize it for your office. With this knowledge, you’ll be able to optimize your printing and keep your budget in check.

Should You Update Your Printer’s Firmware? 

Submitted by Karla Metzler on

How important is your office’s security to you? If it’s not already a priority, consider this: 68% of organizations have experienced at least one endpoint attack that successfully compromised data or IT infrastructure, according to the Ponemon Institute.

One unexpected weak spot that hackers often exploit is your printer.

Yes, your seemingly harmless printer could be an open door for cybercriminals. But there’s a simple, effective way to safeguard against these cyberattacks: update your printer’s firmware.

For nearly 40 years, we’ve been part of the printer and copier industry. Over time, we’ve seen how companies are becoming more concerned about printer security, especially when they handle sensitive data. 

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