Service Tutorials

How to Replace the Color Imaging Kit on a Xerox VersaLink C625: A Step-by-Step Guide

Submitted by Matthew Eberhart on
Video

 

If your Xerox VersaLink C625 printer is throwing imaging kit errors, printing streaky or discolored pages, or warning you about a maintenance issue, you're in the right place. It’s likely that your color imaging kit is due for a replacement. This isn’t just a maintenance suggestion. Ignoring it can seriously hurt your printer’s performance and, over time, your team’s productivity. That’s where we come in.

Strategic Technology Partners of Texas (STPT) has serviced thousands of printers across Texas, including this exact issue. We’ve seen what happens when businesses delay replacing their imaging kits: print jobs suffer, frustration builds, and costly repairs become unavoidable.

How to Replace the Black Imaging Kit on a Xerox VersaLink C625: A Step-by-Step Guide

Submitted by Matthew Eberhart on
Video

 

If your Xerox VersaLink C625 has started throwing up maintenance alerts, or you’ve noticed streaks, smudges, or faded black text, it’s probably time to replace the black imaging kit. You might be asking: What is that? Can I do it myself? Do I really need to fix it now?

The short answers: It's a key part of your printer, yes, you can do it yourself, and yes, you need to handle it before your print quality takes a nosedive.

At Strategic Technology Partners of Texas (STPT), we’ve serviced thousands of Xerox printers just like yours, and we've replaced just as many black imaging kits. It's a simple repair when you know what you're doing, and it can save your business time, money, and a lot of print headaches.

In this tutorial, you’ll follow Matthew, one of our most experienced technicians, as he shows you exactly how to remove and replace the black imaging unit inside your VersaLink C625.

How to Replace the Waste Cartridge on a Xerox VersaLink C625

Submitted by Matthew Eberhart on
Video

 

When your Xerox VersaLink C625 flashes a warning that the waste toner cartridge is full, it’s not just a suggestion; it’s a demand. Ignoring it can lead to print quality issues, halted jobs, and frustrated coworkers standing around the printer with arms crossed. If you’re reading this, chances are your machine’s had enough, and you're wondering: What even is a waste cartridge, and how do I replace it without making a mess?

That’s exactly what this guide is here to solve.

We'll walk you step-by-step through how to replace the waste toner cartridge like a pro, even if you’ve never opened a printer panel before. You'll be guided by Matthew, a seasoned printer technician from Strategic Technology Partners of Texas (STPT). Our company has serviced thousands of printers just like yours. Our experts don’t guess, they know exactly what they’re doing because they’ve fixed this problem more times than you can count.

How to Replace the Fuser on a Xerox VersaLink C625

Submitted by Matthew Eberhart on
Video

Is your Xerox VersaLink C625 printer giving you dull prints, random smudges, or wrinkled paper? The culprit might just be your fuser. Many people don’t realize how essential the fuser is until their print quality nosedives or their machine starts jamming. If you’re dealing with inconsistent output or frequent breakdowns, it’s probably time to replace this critical component.

In this blog, you’ll learn exactly when and why to replace your fuser, and you’ll get a step-by-step guide from a seasoned printer technician who’s done it thousands of times. His name is Matthew, and he's one of the experts from Strategic Technology Partners of Texas (STPT). Our STPT team has been in the trenches, repairing thousands of printers across industries and organizations.

At, STPT we know our stuff, and more importantly, we know how to make this easy for you.

By the time you finish this article, you’ll know:

How to Replace Toner on Xerox VersaLink C625

Submitted by Matthew Eberhart on
Video

 

Are you having issues with your Xerox VersaLink C625 because your toner needs replacement? Low toner levels can greatly impact your printer's performance and lead to poor print quality and frustrating interruptions to your work. The good news is that replacing toner is a simple process that takes only a few minutes.

In this blog, we’ll guide you through the straightforward process of replacing the toner in your Xerox VersaLink C625. 

At Strategic Technology Partners of Texas (STPT), we have serviced thousands of printers and resolved this issue countless times. With our expertise, we can confidently assist you in maintaining your printer. Leading you through this process is Matthew, our seasoned printer technician with years of experience in printer repairs.

How to Customize Your ConnectKey User Interface

Submitted by Keith Metzler on

Are you tired of fumbling through your Xerox VersaLink or AltaLink’s cluttered printer interface, searching for the apps you need? 

At Strategic Technology Partners of Texas (STPT), we understand the frustration of inefficient printing workflows. We’ve been selling Xerox printers for nearly four decades in the North Texas area and Southern Oklahoma. We understand all there is to know about Xerox technology, and we’re here to help you improve your printing experience.

In this blog, we’ll delve into the step-by-step process of customizing the user interface on your Xerox VersaLink and AltaLink printers. By tailoring the interface to your specific needs, you can simplify tasks, boost productivity, and make printing a seamless part of your workflow. We’ll show you the steps to customize your home page and your apps.

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What Is Xerox’s Configuration Watchdog Security System?

Submitted by Byanka Ramos on

Have you ever had a printer mysteriously “act up” after someone changed a setting or discovered a security feature turned off without anyone knowing? Misconfigurations are one of the most common causes of security vulnerabilities in office technology. Something as simple as an incorrect setting can lead to a cybersecurity incident.

Printers are no exception; in fact, they’re some of the most vulnerable devices. It’s easy for settings to get tweaked, features to get disabled, and security gaps to quietly open. Most teams don’t realize anything happened until IT is troubleshooting or a risk assessment reveals an exposure.

This is where Xerox’s Configuration Watchdog becomes a powerful safety net for organizations that rely on secure, well-managed print environments.

Before we get into the details, the goal of this blog is simple:

How to Clean the Drum Lens on Xerox VersaLink C7000 Series Printers (Fix White Lines)

Submitted by Byanka Ramos on
Video

The importance of regular upkeep cannot be overstated when it comes to maintaining the health of your office equipment. Among the various printer parts, the drum lens (or LED array lens) is a critical attention-worthy element. 

It’s the heart of your printer’s imaging system, responsible for transferring your documents and images onto paper with clarity and precision. But what happens when your prints start to lose their luster, and you see white lines that streak across your colorful documents? The culprit is often a dirty drum lens, signaling that it’s time for a thorough cleaning or even a replacement.

How to Scan Documents With an iPhone (3 Easy Ways) 

Submitted by Nolan Fowler on

The time has come where you need to scan a document. Maybe you need to verify your identity with scanned versions of your driver's license for a new job. Or maybe you need to scan documents for a school or work project.

In any case, you don't own a printer or scanner, and you don't have time to go to your nearest library to scan a few pages. Thankfully, you have an iPhone. Scans are essentially just images, so the camera on your iPhone is really all you need to start scanning. 

So, how do you scan from an iPhone? Many of the customer's we've had often ask us this same question. You won't always have access to a printer, so knowing how to use your phone to scan documents is important.

What Are Printer Error Codes? How to Understand & Troubleshoot Them

Submitted by Matthew Eberhart on

You’re on a deadline. You hit ‘Print’—and instead of crisp, professional-looking pages, your printer flashes an error code. Suddenly, you’re not just printing a report; you’re decoding a cryptic message from your machine. Frustrating? Absolutely. But you’re not alone.

At Strategic Technology Partners of Texas, we’ve been working with printers for nearly four decades. We’ve seen every error code, fixed every malfunction, and helped countless businesses keep their printers running smoothly. Printer error codes can feel like a secret language, but we’re here to translate.

By the end of this article, you’ll understand what printer error codes are, how they differ from simple error messages, and how to determine whether you can fix the issue yourself or need professional assistance. Let’s get into it.

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