Service Tutorials

What Are Printer Drivers and Why Are They Important? 

Submitted by Joel Metzler on
Video

 

What are printer drivers, and why are they important to your printer’s daily operation? 

If you’re like most people, you probably don’t know what a printer driver is and what role they play in the functioning of a printer/copier. 

Printer drivers play an essential role in the performance of your office machine and could end up being the root of the problem if your printer is malfunctioning. 

Understanding printer drivers is essential for ensuring your printer operates smoothly. Printer drivers are like translators, converting data into a format that the printer can understand and process. Without the right driver, your printer won't function properly.

Why is My Printer Offline? How to Fix It

Submitted by Joel Metzler on

Are you trying to print an important document, but your printer has other plans? The "printer is offline" error seems to pop up at the worst times, right when you're rushing to finish that report or project. It's frustrating, time-consuming, and, quite frankly, can leave you feeling stuck.  

At Strategic Technology Partners of Texas (STPT), we get it. With nearly 40 years of experience, we've helped countless people just like you solve their printer woes. In this article, we'll tackle this problem head-on. We’ll explain what this error means and ways to fix it.

Let’s dive in and get that printer back online so you can get back to what really matters.

What Does the “Printer is Offline” Issue Indicate?

When your printer shows as offline, it means your computer isn’t able to communicate with the printer. This could happen for several reasons:

A Step-by-Step Guide to Replacing Your Xerox C410/C415 Color Imaging Unit

Submitted by Matthew Eberhart on
Video

 

You've spent hours perfecting a presentation or a project, only to find that your printer delivers lackluster results—faded colors, streaks, or smudges that mar your hard work.

These are signs that it’s time to replace your color imaging unit. Imagine the relief of crisp, vibrant prints once again filling your workspace without the hassle of troubleshooting every time you hit "Print."

At Strategic Technology Partners of Texas (STPT), we understand these frustrations all too well. With 35+ years of experience servicing printers, we've replaced thousands of color imaging units and ensured smooth operation for our clients.

Today, our seasoned technician, Matthew, will provide expert guidance on replacing the color imaging unit in your Xerox C410/C415 printers. He will take you step by step so you can learn how to perform this tricky maintenance task with ease.  

How to Replace the (Black Only) Imaging Units on Xerox VersaLink C410 & C415

Submitted by Matthew Eberhart on
Video

 

Is your printer producing faded or streaky prints? Are you constantly battling with low-quality output despite changing toner cartridges? If so, your black imaging unit might be the culprit.

Fear not—in this comprehensive guide, we will walk you through the process of replacing the black imaging unit in your Xerox C410/C415 printer.

This step-by-step tutorial is provided by Strategic Technology Partners of Texas (STPT), experts in printer servicing who have resolved this issue thousands of times.

Our skilled technician, Matthew, with years of experience in printer repairs, will be your guide. By the end of this article, you will not only understand why and when your black imaging unit needs replacement but also gain the confidence to do it yourself.

A Step-by-Step Guide to Replacing the Waste Toner Container on a Xerox PrimeLink C9065/C9070/C60/C70

Submitted by Matthew Eberhart on
Video

If you have received a message on your Xerox machine's control panel stating that the waste toner container needs replacement, you may be in a rush to find a quick tutorial to get your printer working again. We understand that in today's fast-paced office environment, printers are essential tools, and it's crucial to know how to maintain and replace essential components without affecting productivity. Lucky for you, we've created an easy-to-follow guide that will help you quickly replace the waste toner container.

This guide will delve into the steps required to replace the waste toner container on a Xerox PrimeLink C9065. However, it will also work for the C9070, C60, and the C70. Follow along as we break down each step to make this seemingly complex task a breeze.

How to Replace the Fuser on Xerox AltaLink B8100s and C8100s

Submitted by Matthew Eberhart on
Video

 

We understand that printer issues can be a major headache, especially when they disrupt your workflow and productivity. One common problem that many users encounter is a worn-out fuser. If you’re experiencing poor print quality, frequent paper jams, or error messages related to the fuser, it might be time for a replacement.

Why and When to Replace Your Fuser

The fuser is a crucial component in your printer that helps to bond the toner to the paper. Over time, the fuser can wear out due to the high temperatures and pressure it operates under. Signs that your fuser needs replacing include:

A Step-by-Step Guide to Replacing Drums on the Xerox VersaLink C7020/C7025/C7030 Printers

Submitted by Byanka Ramos on
Video

In the fast-paced world of printing, optimal performance and print quality are essential to keep up with the competition. Regular maintenance is key to achieving this, and one of the most crucial aspects of printer maintenance is replacing drums. It may seem like a daunting task, but fear not! With the right guidance, you can learn to change drums like a pro. In this blog post, we'll take you step-by-step through the process of changing drums on a Xerox VersaLink C7030 printer, as demonstrated in an informative video by Matthew from The Printing Workshop. With his expertise, you will be ready to boost your printer's performance and achieve top-quality prints!

Note: This guide also works for the C7020 & C7025 models in the Xerox VersaLink C7000 series.

How to Replace the Fuser in the Xerox PrimeLink C9065/C9070/C60/C70 Printers

Submitted by Matthew Eberhart on

 

In today's fast-paced world, we all know how vital it is to keep our equipment in top-notch condition to avoid any disruptions in our workflow. When it comes to printing, maintenance is key to ensuring consistent quality outputs. So, if you're facing any trouble replacing the fuser in your Xerox PrimeLink C9065, don't worry - we've got you covered!

We understand how overwhelming it can be, especially if you're new to this. That's why we've put together a step-by-step guide that is easy to follow, even for beginners. We'll walk you through the process, making it a breeze so you can return to focusing on your work with peace of mind.

Note: This guide can be used for the Xerox PrimeLink C9065/C9070 and for the Xerox Color C60/C70 models.

Mastering Transfer Belt Assembly Replacement: A Step-by-Step Guide for Your Xerox VersaLink C7020/C7025/C7030

Submitted by Matthew Eberhart on

Welcome back to The Printing Workshop! We understand that changing the transfer belt assembly on your Xerox VersaLink C7020/C7025/ C7030 can be a daunting task. That's why we're here to help you every step of the way. In today's tutorial, our technician, Matthew, will provide you with a detailed guide on how to complete the process with ease and confidence. We know that you may have struggled with this task before, but don't worry – we're here to assist you and make it as simple as possible.

By the end of this tutorial, you'll have the knowledge and confidence to do transfer belt assembly replacement on your own.

How to Print From a Chromebook (Step-By-Step Instructions) 

Submitted by Karla Metzler on

One of the most common laptops for modern-day consumers is the Google Chromebook due to its affordability and simplicity. 

Students and teachers acclaim Chromebooks for their basic functionality, especially in the educational environment. These computers also function as a personal laptop for work or entertainment.     

As a long-time local print vendor, we monitor printing trends and the technology consumers use to print, scan, and copy their documents. 

Since Chromebooks have become a popular option for consumers, we wanted to dive in and answer the most pressing questions surrounding Chromebooks and printing.  

Can you print from a Chromebook? If so, how do you do it? Is it safe to do so?    

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