Supplies & Maintenance

Have you ever picked up the phone at work and felt unsure whether the person on the other end was actually who they claimed to be?

It’s happening more often than most businesses realize. In fact, Americans receive an average of 9 scam calls per week, and businesses are frequent targets. From our experience, we’ve had customers reach out to us after receiving suspicious toner calls, unsure whether they were legitimate or not. Many of these scam calls are even coming from bots.

Toner scams aren’t new, but they are getting more convincing. And if you don’t know what to look for, they can scam your business out of hundreds or thousands of dollars.

In this guide, we’ll explain how toner scams work and the warning signs to watch for so you can protect your business with confidence.

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Mobile printing has become more accessible than ever, with most organizations now integrating mobile printing workflows into their modern workplace initiatives.

If you’ve ever needed to quickly print an email, photo, or document from your phone, you already know how valuable this capability can be.

At Strategic Technology Partners of Texas (STPT), we get asked this question all the time: “How do I print from my phone?” The good news is that mobile printing is usually simple once your devices are set up correctly.

In this guide, we’ll walk you through exactly how to print from your iPhone or Android device, what apps you may need, and what to do if your phone can’t find your printer.

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If you've ever worked with an office printer, you’ve likely experienced the frustration it can cause.

Printers are necessary in most workplaces, but they’re often misunderstood or misused in ways that can drain money, slow teams down, and create avoidable headaches. These mistakes aren’t always obvious, but over time they can lead to increased downtime, rising repair costs, or a printer that feels like it aged ten years in one.

At STPT, our technicians see these issues every day across businesses and organizations of every size. In this guide, we’ll share the top printer mistakes we see everywhere, why they matter more than most people realize, and how small adjustments can make your printer last longer, run better, and cost less to operate.

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We all know how challenging the past few years have been. With all the changes we’ve had to adjust to, working from home was one of the biggest challenges for many. While some businesses might have reverted back to in-person offices, others have chosen to stick with hybrid work. For these businesses, the adoption of hybrid and remote work has often led to increased productivity, greater comfort, and a more balanced way of working.

A hybrid workspace is described as a “a combination of traditional, in-person office work and remote, offsite work. This mix of work locations allows employees to enjoy greater flexibility in their lives. (Source: Microsoft). It usually involves either:  

What are printer drivers, and why are they important to your printer’s daily operation? 

If you’re like most people, you probably don’t know what a printer driver is and what role they play in the functioning of a printer/copier. 

Printer drivers play an essential role in the performance of your office machine and could end up being the root of the problem if your printer is malfunctioning. 

Understanding printer drivers is essential for ensuring your printer operates smoothly. Printer drivers are like translators, converting data into a format that the printer can understand and process. Without the right driver, your printer won't function properly.