Printer Fleet Management

Your firewall may be doing its job perfectly and still leave one important assumption untouched: the printer behind it must be safe.

Modern business printers are network-connected devices that receive, transmit and sometimes store sensitive information. But they’re often monitored less closely than computers, servers and other endpoints. People forget to change default passwords, delay firmware updates, and may be able to print or change settings without the right controls.

Zero trust print security means you don’t automatically trust a user or device because it is inside the company network. Zero Trust requires verifying and limiting access based on the request.

If you’ve ever hit 'Print' and watched your document seemingly vanish, it’s probably just sitting in the printer queue.

Printer queues work behind the scenes every time you print a document. Understanding how they work, whether you're printing a single PDF at home or managing multiple office printers, can help you troubleshoot delays and keep work moving.

In the 40 years we’ve been servicing printers, we've seen how something as simple as a poorly managed print queue can slow down an entire workflow.

In this article, we’ll explain what a printer queue is, how it works, and why print jobs sometimes get stuck.

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A printer goes down in the middle of a busy workday.

When a printer goes down in the middle of a busy workday, it can cause serious disruptions. An office manager can’t print an invoice, a teacher can’t print classroom materials, and a healthcare office can’t scan a document.

The priority in this case is to get the printer issue resolved as quickly as possible so work can resume. But who do you call: IT or a print vendor?

Often, when something goes wrong with a printer, many organizations immediately contact their IT department, even when the issue may be better suited to a printer technician or hardware repair.

While printers are physical devices with moving parts, they're also connected to networks, cloud services, email systems, and security protocols. As a result, it isn't always obvious who should handle the problem.

Office productivity doesn’t just involve computers, software, or cloud storage. Documents are still a major part of how many businesses operate, and you need a printer to print them out.

And since documents are still such a critical part of business operations, why manage them with multiple devices when one machine can often do the job?

If you've been shopping for a printer for your business, school, healthcare practice, or organization, you've probably come across the terms all-in-one printer and multifunction printer (MFP). While these devices are extremely common, many buyers still aren’t sure what they do, how they differ from a standard printer, or whether they're worth the investment.

In this guide, we'll use our expertise on printers to explain exactly what an all-in-one printer is, how it works, who it's best for, and whether it's the right fit for your business.

You’ve been using toner for your laser printer, but are you aware of the different types available?

Opting for the cheapest toner can lead to poor print quality or toner spills, which will damage your printer and result in costly repairs.

Many printer owners are not aware of the different toner options available, which makes it easy to buy based on price alone. But the wrong toner can lead to poor print quality, wasted money, and even damage to the machine. This guide explains the four main types of printer toner and helps you decide which one makes the most sense for your home or business.

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