Managed Print Services Defined

Submitted by Karla Metzler on
Managed Print Services Defined

Ever feel like your printers are running the office instead of your people? Toner’s out (again), invoices are piling up from five different vendors, and your IT staff is spending more time fixing paper jams than doing actual tech work.

If this sounds familiar, it might be time to look into Managed Print Services (MPS).

At Strategic Technology Partners of Texas (STPT), we’ve spent nearly four decades helping businesses  of all sizes like schools, hospitals, and law firms, take back control of their print environments.

In this guide, we’ll break down what MPS really means, how it works, and why it’s one of the smartest moves a business can make when it comes to reducing waste, improving productivity, and making printing… well, something you don’t have to think about anymore.

What Are Managed Print Services (MPS)?

Managed Print Services, or MPS, refer to additional services provided by your chosen vendor to minimize disruptions in office processes, maximize device functionality and usage, and, lastly, to understand and control costs. These services help organizations take print chaos under control.

While MPS can cover many different aspects and the services offered vary from vendor to vendor, they often include things like:

  • Centralized device monitoring
  • Automatic toner shipments before you run dry
  • Usage dashboards across all printer brands
  • One monthly invoice for service, supplies, and support

STPT Managed Print Services

STPT’s version of Managed Print Services is called eValet. eValet replicates the comprehensive solution described above and provides customers with a single phone number for service and supplies. This reduces confusion, enhances response times, and helps businesses optimize their fleet for maximum efficiency and productivity.  

Table showing benefits of STPT's MPS

How MPS Benefits Your Organization

1. Slash Costs - Visibility = Savings

Printing is often the third-highest expense in organizations, after payroll and software. Many businesses don’t realize how much they’re spending on printing until they look at the numbers.

On top of this, most businesses purchase printers from retail giants, and are left to purchase toner supplies on their own. This makes it harder to determine the total cost per page for the machine, service, and supplies.

Without clear data, costs spiral.

With MPS, you track cost-per-page down to the 10th of a cent, so you know what’s in budget and what’s waste.

2. Streamline Supplies - No More Panic Buys

Do you have a room or closet filled with old printer supplies that haven’t seen the light in years? Maybe you can’t bring yourself to toss them because you're not sure if you'll need them someday, or you're just unsure what to do with them.

Instead of last-minute orders or messy storage piles, eValet automatically reorders toner based on actual usage. This way, you avoid emergency shipping fees and the confusion that comes with having toner from different vendors.

3. Support IT - Free Up Critical Staff Time

With MPS, devices are monitored 24/7, and minor problems are often fixed remotely or flagged before they disrupt workflows. No more having to worry about how to get broken-down machines repaired.

4. Simplify Invoicing - One Bill, Done

Stop reconciling 15 toner invoices. MPS bundles everything: service, parts, and toner into a single, consolidated bill each month.

5. Secure Print Environments - Especially for Hybrid Zones

The 2024 Quocirca Print Security Landscape report recommends including remote/home printers in MPS:

Consumer‑grade printers may not conform to corporate security standards, but MPS may be able to provide the controls around such printers to ensure content and information security are in place. 

That’s essential for any business or organization with hybrid setups.

Real Benefits for Different Sectors

Table showing the benefits of MPS for schools, hospitals, and law firms

 

Why Choose STPT eValet?

According to Quocirca, Xerox leads the global MPS market, offering a mature delivery platform full of tools, analytics, and global consistency. STPT builds on Xerox’s MPS solution with tailored local support and unmatched responsiveness.

Quocirca Graph showing the leaders in print security landscape_2024

Try Before You Commit 

Witness the power of print data firsthand:

Download our free printer insight tool and gain instant visibility into your fleet’s health, usage trends, and cost breakdowns.

It’s a no-risk way to discover if eValet is right for you, and a great prelude to upgrading your print setup.

Let’s Talk MPS

If you or your business didn’t partner with a print vendor, and instead chose to buy from a retail giant like Walmart or Amazon, it’s likely that you’re left without any MPS. Luckily, that doesn’t mean that you or your employees have to struggle. It’s never too late to partner with a local print vendor and reap the benefits of having experienced copier/printer professionals on your side.

Ready to ditch toner chaos and control print costs?

  1. Use our free tool to benchmark your environment
  2. Request a free consultation with our MPS team - we’ll help design a plan around your goals
  3. Implement eValet and enjoy streamlined print management

Not Quite Ready? Explore These Resources:

Let’s help make printing one less thing to worry about.