Office Equipment

Ever wondered what’s truly covered in your printer service agreement? Even if you think you understand, many new and longtime customers still find themselves asking questions. In fact, it’s one of the most common questions we hear.

Maybe your printer needs service, your toner is running low, or you receive your monthly invoice and aren't quite sure what you're paying for. Those questions are completely understandable. Knowing exactly what’s in your service contract makes managing your printers easier and stops you from guessing about what's covered.

Over the 40 years we’ve been helping businesses keep their printers running efficiently, we've found that many questions about our Base Service Plus Cost-Per-Copy (CPC) Plan don't come from the service itself. Instead, they stem from simply not knowing what to expect.

This guide explains exactly what's included, what isn't, how the billing works, and whether the CPC Plan is the right fit for your business.

If you walked into a bookstore on a Saturday afternoon, browsed the magazine aisle at a grocery store, or noticed the growing popularity of vinyl records, you might think you've stepped back in time. In a world where nearly everything seems to be moving online, physical media is experiencing an unexpected resurgence.

At first glance, that might seem contradictory. After all, we have smartphones in our pockets, cloud storage for documents, streaming services for entertainment, and digital platforms for nearly every aspect of work and life. Despite this, people are still choosing physical books, printed marketing materials, vinyl records, and other tangible forms of media.

If your Xerox AltaLink B8200 Series copier is displaying a "Replace Transfer Belt Cleaner" message, you may be wondering what this component does and whether replacing it is something you can handle yourself. Fortunately, the process is relatively straightforward when you know where to find the part and how to install it correctly.

Like many maintenance items inside a Xerox copier, the transfer belt cleaner plays an important role in maintaining print quality and keeping the machine operating efficiently. Ignoring a replacement alert can eventually affect performance, which is why it's best to replace the component when prompted.

At Strategic Technology Partners of Texas (STPT), we've serviced thousands of Xerox printers and copiers across North Texas over the past 40+ years.

According to the United Nations, the world generated more than 62 million metric tons of electronic waste in 2022. And this number is only growing every year. However, only a fraction of that waste is actually collected and recycled. Printers, copiers, scanners, and other office equipment often end up in storage rooms, garages, closets, and landfills.

If you've recently upgraded your office equipment or have an old printer that's no longer working, you may be wondering what to do with it. Can you throw it away? Should you recycle it? Does it store any information that needs to be erased first?

The answer will depend on the type of printer, its condition, and whether it contains any sensitive data.

The production print industry is facing an interesting challenge.

Customers want faster turnaround times, shorter runs, more personalization, and higher-quality output than ever before. At the same time, many print providers are dealing with labor shortages, rising operating costs, and increasing pressure to do more with fewer resources.

That's one reason Xerox launched its new Proficio production press family.

The Xerox Proficio PX500 is designed for production environments that need more speed, more automation, and more monthly volume than entry-level production systems can comfortably handle. It builds on many of the technologies introduced in the Proficio family while targeting organizations that produce a higher volume of work and need maximum efficiency from both their equipment and operators.

Naturally, that leads to an important question:

Is the Xerox Proficio PX500 worth the investment, and who is it really designed for?