Office Equipment

When an office starts printing more, its printers often can’t keep pace. This is when organizations start looking for something that offers more performance without being a full-blown high-end production device.

The Lexmark CX952se is designed to fill that gap.

Positioned in the middle of Xerox-Lexmark's new 9-Series lineup, the CX952se offers faster print speeds than entry-level A3 models. It also offers simple operation, enterprise security, flexible media handling, and workflow automation. It's built for organizations that want a powerful printer that's still easy to use and maintain.

As a Xerox and now Lexmark partner with nearly 40 years of experience, our goal is to provide an objective review that helps you decide whether this printer is the right fit for your organization.

When businesses and organizations start shopping for a new multifunction printer, it's easy to assume that faster always means better.

But that's not always true.

Many organizations don't need the fastest machine on the market—they need one that's dependable, easy to manage, and capable of keeping up with everyday document workflows without adding unnecessary cost. For departments that print primarily in black and white, the right balance of performance, scanning, and reliability often matters more than having the highest page-per-minute rating.

That's where the Xerox/Lexmark MX951se comes in.

If your Xerox AltaLink B8100/C8100 Series copier is displaying a "Replace Drum" message or you're starting to notice streaks, faded prints, or a decline in image quality, it may be time to replace one of the drum units. While replacing a drum might sound like a job for a technician, Xerox designed the process so users can complete it themselves with just a few careful steps.

The drum is one of the most important imaging components inside your copier. It works with the toner to transfer text and images onto the page. Because the drum experiences wear with every print, it eventually reaches the end of its service life. When that happens, the copier will notify you that it's time for a replacement to help maintain consistent print quality.

If you've searched for office printers recently, you've probably come across comments suggesting that Xerox isn't what it used to be. Some people even ask whether the company is going out of business.

Xerox doesn't dominate technology headlines the way it did decades ago, and today's office printing market looks very different from what it was 40 years ago. Businesses print fewer pages than they once did while digital document workflows have become the norm.

Given this, it's easy to assume that these changes mean Xerox is in decline.

As a print vendor for over 40 years, we've seen the printing industry change quite a bit. One thing we've learned is that a company doesn't have to dominate headlines to remain successful. Oftentimes, long-term success comes from adapting to changing customer needs rather than trying to stay in the spotlight.

In our opinion, that's exactly what's happened with Xerox.

A drop in print quality can be due to several factors, but if your Xerox VersaLink C500 or C505 printer is displaying a "Replace Drum” message, then this is most likely the cause.

Thankfully, replacing a drum is an easier maintenance task than it might seem.

Unlike toner cartridges, drums don't need to be replaced as often. Still, they play a critical role in the printing process. Over time, the drum will wear down through normal use and you may notice streaks, faded prints, recurring marks on the page, or get a maintenance alert from the printer tell you to replace it.

At Strategic Technology Partners of Texas (STPT), we've serviced thousands of Xerox printers over the past 40+ years. In this guide, our printer technician Matthew from The Printing Workshop will show you exactly how to replace the drums on a Xerox VersaLink C500 or C505 printer.

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