Office Equipment

Is Xerox a Dying Company? Looking Beyond the Headlines

Submitted by Karla Metzler on

If you've searched for office printers recently, you've probably come across comments suggesting that Xerox isn't what it used to be. Some people even ask whether the company is going out of business.

Xerox doesn't dominate technology headlines the way it did decades ago, and today's office printing market looks very different from what it was 40 years ago. Businesses print fewer pages than they once did while digital document workflows have become the norm.

Given this, it's easy to assume that these changes mean Xerox is in decline.

As a print vendor for over 40 years, we've seen the printing industry change quite a bit. One thing we've learned is that a company doesn't have to dominate headlines to remain successful. Oftentimes, long-term success comes from adapting to changing customer needs rather than trying to stay in the spotlight.

In our opinion, that's exactly what's happened with Xerox.

Integrated vs. External Fiery Controllers: Which One Is Right for Your Print Operation?

Submitted by Keith Metzler on

If you own or are evaluating a production machine, you’ve likely noticed that production print environments are becoming more automated and personalized. This means that supporting technology such as print servers play an increasingly important role. In fact, the global digital printing market is expected to grow at a CAGR of 4.6% from 2025 to 2033. This growth is driven by demand for shorter print runs, faster turnaround times, and personalized and specialized printing.

Organizations evaluating production printers often ask us whether they should choose the integrated Fiery controller or upgrade to an external Fiery print server.

We at STPT always adhere to the principle that the answer will depend on your specific print environment.

How to Replace the Drums on a Xerox VersaLink C500 or C505 Printer (Step-by-Step)

Submitted by Matthew Eberhart on
Video

A drop in print quality can be due to several factors, but if your Xerox VersaLink C500 or C505 printer is displaying a "Replace Drum” message, then this is most likely the cause.

Thankfully, replacing a drum is an easier maintenance task than it might seem.

Unlike toner cartridges, drums don't need to be replaced as often. Still, they play a critical role in the printing process. Over time, the drum will wear down through normal use and you may notice streaks, faded prints, recurring marks on the page, or get a maintenance alert from the printer tell you to replace it.

At Strategic Technology Partners of Texas (STPT), we've serviced thousands of Xerox printers over the past 40+ years. In this guide, our printer technician Matthew from The Printing Workshop will show you exactly how to replace the drums on a Xerox VersaLink C500 or C505 printer.

Table of Contents

What's Included in STPT's Base Service Plus Cost-Per-Copy (CPC) Plan?

Submitted by Byanka Ramos on

Ever wondered what’s truly covered in your printer service agreement? Even if you think you understand, many new and longtime customers still find themselves asking questions. In fact, it’s one of the most common questions we hear.

Maybe your printer needs service, your toner is running low, or you receive your monthly invoice and aren't quite sure what you're paying for. Those questions are completely understandable. Knowing exactly what’s in your service contract makes managing your printers easier and stops you from guessing about what's covered.

Over the 40 years we’ve been helping businesses keep their printers running efficiently, we've found that many questions about our Base Service Plus Cost-Per-Copy (CPC) Plan don't come from the service itself. Instead, they stem from simply not knowing what to expect.

This guide explains exactly what's included, what isn't, how the billing works, and whether the CPC Plan is the right fit for your business.

How Long Do Printers Last? (and How to Make Yours Last Longer)

Submitted by Keith Metzler on

When a printer starts jamming every other day or takes twice as long to finish a print job, it could be that your printer is simply getting old.

While replacing office equipment isn't something businesses plan to do often, holding onto a printer for too long can cost more than replacing it.

The thing is, there isn't a single lifespan that applies to every single printer. A home inkjet printer used a few times each month is different than a business MFP producing thousands of pages every week. The way a printer is used, maintained, and even the environment it's kept in all affect how long a printer will last.

Why Print Media Still Matters in a Digital World (And Why It's Making a Comeback)

Submitted by Byanka Ramos on

If you walked into a bookstore on a Saturday afternoon, browsed the magazine aisle at a grocery store, or noticed the growing popularity of vinyl records, you might think you've stepped back in time. In a world where nearly everything seems to be moving online, physical media is experiencing an unexpected resurgence.

At first glance, that might seem contradictory. After all, we have smartphones in our pockets, cloud storage for documents, streaming services for entertainment, and digital platforms for nearly every aspect of work and life. Despite this, people are still choosing physical books, printed marketing materials, vinyl records, and other tangible forms of media.

5 Best Printers for College Students (2026)

Submitted by Keith Metzler on

Starting college often means buying new laptops, textbooks, dorm essentials, and countless other supplies. However, an often-overlooked item is the printer. For many students, having reliable access to a printer can make life a lot easier throughout the school year.

While most colleges offer campus printing services, those costs can add up quickly. According to many university printing programs, students often pay per page once they exceed their allotted print credits. If you're printing research papers, study guides, lecture notes, scholarship applications, and class projects, those small charges can add up over the course of a semester.

Convenience is another factor. A personal printer gives students the flexibility to print whenever they need to, whether that's from a dorm room, apartment, library study session, or shared living space.

How to Replace the Transfer Belt Cleaner on a Xerox AltaLink B8200 Series Copier

Submitted by Matthew Eberhart on
Video

 

If your Xerox AltaLink B8200 Series copier is displaying a "Replace Transfer Belt Cleaner" message, you may be wondering what this component does and whether replacing it is something you can handle yourself. Fortunately, the process is relatively straightforward when you know where to find the part and how to install it correctly.

Like many maintenance items inside a Xerox copier, the transfer belt cleaner plays an important role in maintaining print quality and keeping the machine operating efficiently. Ignoring a replacement alert can eventually affect performance, which is why it's best to replace the component when prompted.

At Strategic Technology Partners of Texas (STPT), we've serviced thousands of Xerox printers and copiers across North Texas over the past 40+ years.

The 5 Best Budget Printers in 2026

Submitted by Nolan Fowler on
Video

 

When it comes to purchasing a printer, saving money is a top priority for most. This is especially true when you have a limited budget. But, you also don’t want to just purchase any cheap printer and have it break down when you most need it. You want a quality printer that won’t break the bank.

In this guide, we'll look at five of the best budget printers available in 2026 and explain who each model is best suited for. With 40+ years of experience in the printer/copier industry, we have broad knowledge of the various types of machines out there.

While we primarily work with businesses, we’ve evaluated printers across several brands and know what makes a printer both affordable and worthwhile.

While these may not be the only options available, they give you a good baseline of what's out there as you search for your next printer.

Table of Contents

How to Dispose of an Old Printer: Recycling, Donating, Selling, and Secure Disposal

Submitted by Byanka Ramos on

According to the United Nations, the world generated more than 62 million metric tons of electronic waste in 2022. And this number is only growing every year. However, only a fraction of that waste is actually collected and recycled. Printers, copiers, scanners, and other office equipment often end up in storage rooms, garages, closets, and landfills.

If you've recently upgraded your office equipment or have an old printer that's no longer working, you may be wondering what to do with it. Can you throw it away? Should you recycle it? Does it store any information that needs to be erased first?

The answer will depend on the type of printer, its condition, and whether it contains any sensitive data.

Subscribe to Office Equipment