How to Clean the Drum Lens on Xerox VersaLink C7000 Series Printers (Fix White Lines)

Submitted by Byanka Ramos on

The importance of regular upkeep cannot be overstated when it comes to maintaining the health of your office equipment. Among the various printer parts, the drum lens (or LED array lens) is a critical attention-worthy element. 

It’s the heart of your printer’s imaging system, responsible for transferring your documents and images onto paper with clarity and precision. But what happens when your prints start to lose their luster, and you see white lines that streak across your colorful documents? The culprit is often a dirty drum lens, signaling that it’s time for a thorough cleaning or even a replacement.

Strategic Technology Partners of Texas (STPT) has been servicing thousands of copiers for the last 35 years and knows the ins and outs of printer maintenance. We understand that a clean LED lens is not just about aesthetics; it’s about ensuring the longevity and performance of your printer. 

That’s why we’ve tasked Matthew, a seasoned printer technician with years of hands-on repair experience, to be your guide. He’ll show you how to clean the drum lens in your Xerox VersaLink C7000 series printer.

By reading this article, you’ll learn the step-by-step procedure for cleaning your LED lens directly from an expert in the field. You’ll discover not only the ‘how’ but also the ‘why’ behind each action, empowering you with the knowledge to keep your printer running smoothly. 

If you want to know how to safely clean your whole printer, check out our comprehensive guide.

Note: This guide will work for the following models in the Xerox VersaLink C7000 Series:

Step 1: Open the Front Cover of the Printer

To begin the cleaning process, open the front cover of your copier. Inside, you'll find the waste toner container, which you must access for the next steps.

Printer technician opens front cover of Xerox VersaLink C7000 Series printer

Step 2: Unlock the Orange Dial

Locate the orange dial on the waste toner container and turn it counterclockwise to unlock it.

Printer technician unlocks orange dial on Xerox VersaLink C7000 Series printer

Step 3: Remove the Waste Toner Container

Then, press the two tabs on the top of the container to release it.

Printer technician releases waste toner container on Xerox VersaLink C7000 Series printer

Carefully remove the waste toner container from the copier and set it aside.

Step 4: Remove the Cleaning Rod from the Front Cover

Find the orange cleaning rod within the copier's front cover. 

Printer technician points to orange cleaning rod on Xerox VersaLink C7000 Series printer

Gently roll it out of its housing to expose the three felt squares on top of it.

Printer technician points to three felt squares on cleaning rod on Xerox VersaLink C7000 Series printer

Step 5: Clean Each Drum Lens

Notice the U-shape on the bottom of the cleaning rod. 

Printer technician points to u-shape on cleaning rod on Xerox VersaLink C7000 Series printer

Take the cleaning rod and insert it (with felt squares facing up) into the designated area for each drum lens. Move the rod all the way in and out about three times to ensure the drums are thoroughly cleaned. Repeat this process for each color drum. 

Step 6: Re-insert the Rod on the Cover

After cleaning all drum lenses, re-insert the cleaning rod into its place within the copier's front cover. Ensure it is properly secured under the white clip in the middle. 

Printer technician re-inserts cleaning rod on Xerox VersaLink C7000 Series printer

Step 7: Re-insert the Waste Toner Container

Return the waste toner container to its original position within the copier. Insert the bottom part first and then swing it upwards until it locks securely into place with a good push on the latches.

Printer technician re-inserts waste toner container on Xerox VersaLink C7000 Series printer

Then, relock the waste container by turning the orange dial clockwise.

Step 8: Close the Front Cover

Finally, close the front cover of your copier until it clicks.

Congratulations! Your copier’s drum lenses are now clean and ready to produce high-quality prints without any white lines or blemishes.

It’s essential to recognize the significance of a clean LED lens. Neglecting to clean it can lead to a cascade of issues, such as paper jams and even decreased productivity.

With our easy-to-follow guide, you can clean the drum lenses on your Xerox VersaLink C7000 Series printer in just a few minutes. Visit our Learning Center for more helpful guides and printer-related articles.

By ensuring that your drum lenses are debris-free, you’ll preserve the longevity of your printer and maintain high-quality output.

For more ways to maintain your machine, check out our blog on eight tips to increase the lifespan of your printer/copier.

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If your printer problem can’t be fixed with our guides, don’t hesitate to contact us. Our experienced printer technicians will work to find a solution.