Supplies & Maintenance

When it comes to common printer issues, none are quite as famous as the paper jam. It’s a term you’ve likely heard often if you’ve ever used a printer. Paper jams can be annoying, especially if you’re rushing to get an important document printed before a meeting. But, you might be wondering how to fix this pesky issue.

Fortunately, Strategic Technology Partners of Texas (STPT) is here to help.

With nearly 40 years in the printing industry, we’ve seen it all. We’ve serviced and fixed hundreds of printers, helping businesses like yours keep their documents flowing smoothly.

In this guide, we’ll walk you through exactly what a paper jam is, why it happens, how to fix it, and ways to prevent it in the future. By the end, you’ll feel confident tackling that pesky jam and getting back to work hassle-free. We’ll also share how a simple maintenance plan can keep these interruptions to a minimum, saving you time and keeping productivity high.

You’re midway through printing an important report, and suddenly—jam! Your printer stops, displaying an error message that only adds to your frustration. Sound familiar?

At Strategic Technology Partners of Texas (STPT), we get it. For nearly 40 years, we've helped businesses resolve hundreds of printer issues, from minor jams to complex mechanical failures. With our extensive experience, we know that printer rollers are often the unsung heroes behind reliable printing, and keeping them clean is vital.

In this article, you’ll learn what printer rollers are, when and how to clean them, and tips to keep them functioning longer, so you can minimize those frustrating interruptions. Let’s get started.

What is a Printer Roller

Printer rollers are essential components in laser printers responsible for moving paper through the machine and ensuring print quality.

We know how hectic your day can be. Between managing your business, keeping up with daily operations, and ensuring everything runs smoothly, the last thing you want is another task bogging you down. Whether it’s ordering supplies, scheduling a service call, or paying an invoice, waiting for business hours to resolve these tasks can be frustrating—especially when time is of the essence. 

At Strategic Technology Partners of Texas (STPT), we get it. With over 40 years of experience providing top-tier print and office solutions, we’ve seen firsthand how important it is to make things easier and more efficient for our customers.  

When it comes to printing, one of the most common sources of confusion is understanding the difference between toner and ink. If you've ever wondered why your office printer uses one over the other or which option might be better for your needs, you’re not alone. Knowing the key differences between toner and ink is crucial, whether you're trying to manage costs, improve print quality, or choose the type of printer best for you.

At Strategic Technology Partners of Texas (STPT), we’ve spent nearly 40 years helping businesses and individuals navigate the maze of printing solutions. Specializing in laser printers, we understand the strengths and weaknesses of both toner and ink. We've seen firsthand how choosing the right printing technology can make or break productivity in an office.

Have you ever found yourself staring at a dropdown list of paper sizes on your printer settings, wondering why there are so many options? It's like trying to pick the right fork at a fancy dinner—confusing and overwhelming. The confusion can double if you're an office worker dealing with international clients. You want to ensure your documents print correctly on the other side of the pond, but the varying paper sizes can make it challenging.

Why are there so many paper sizes? What do they all mean, and when is it best to use each? These questions are all too common in the printer world. As print vendors for nearly 40 years, we know the ins and outs of printing and paper.

Today, we’re here to help you navigate the world of printer paper sizes. By the end of this blog, you'll understand the different paper sizes, their uses, and how to choose the right one for your needs.