Supplies & Maintenance

If your Xerox VersaLink C625 printer is throwing imaging kit errors, printing streaky or discolored pages, or warning you about a maintenance issue, you're in the right place. It’s likely that your color imaging kit is due for a replacement. This isn’t just a maintenance suggestion. Ignoring it can seriously hurt your printer’s performance and, over time, your team’s productivity. That’s where we come in.

Strategic Technology Partners of Texas (STPT) has serviced thousands of printers across Texas, including this exact issue. We’ve seen what happens when businesses delay replacing their imaging kits: print jobs suffer, frustration builds, and costly repairs become unavoidable.

When your Xerox VersaLink C625 flashes a warning that the waste toner cartridge is full, it’s not just a suggestion; it’s a demand. Ignoring it can lead to print quality issues, halted jobs, and frustrated coworkers standing around the printer with arms crossed. If you’re reading this, chances are your machine’s had enough, and you're wondering: What even is a waste cartridge, and how do I replace it without making a mess?

That’s exactly what this guide is here to solve.

We'll walk you step-by-step through how to replace the waste toner cartridge like a pro, even if you’ve never opened a printer panel before. You'll be guided by Matthew, a seasoned printer technician from Strategic Technology Partners of Texas (STPT). Our company has serviced thousands of printers just like yours. Our experts don’t guess, they know exactly what they’re doing because they’ve fixed this problem more times than you can count.

Have you ever found yourself staring at a dropdown list of paper sizes on your printer settings, wondering why there are so many options? And, if you’re dealing with international clients, it can get even more confusing. You want to ensure your documents print correctly on the other side of the pond, but the number of paper sizes available can make it challenging.

Why are there so many paper sizes? What are they for, and when is it best to use each? These questions are all too common in the printer world. As print vendors for nearly 40 years, we know the ins and outs of printing and paper. Although we don’t sell paper, we understand how important it is to use the right kind on your printer.

Today, we’ll help you understand printer paper sizes and why it matters to know them. By the end of this blog, you'll understand the different paper sizes, their uses, and how to choose the right one for your needs.

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Have you opened your latest copier bill, expecting it to look the same as always, and noticed that your total went up?

Before you panic or start imagining hidden fees, take a deep breath; you’re not the only one wondering why.

At Strategic Technology Partners of Texas (STPT), we help businesses across Texas manage their printer fleets, and one of the most common questions we hear is:

“Why did my copier bill increase when nothing changed on my end?”

The truth is, there are a few very normal (and preventable) reasons why this can happen. Some are tied to your contract, while others have to do with how your team prints. Understanding them can save your business a lot of money and stress down the road.

In this article, we’ll walk you through the three most common reasons your copier or printer bill may have gone up, what they mean for your organization, and how to get back on track.

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When your office printer goes down, it can feel like the whole workplace grinds to a halt. Deadlines get pushed, employees hover around the machine pressing buttons, and someone eventually says, “How hard could it be to fix this thing?”

We know how tempting it is to roll up your sleeves and try to fix it yourself, especially when repair costs and downtime feel overwhelming. But printers aren’t like coffee machines or microwaves. They’re complex, high-voltage devices packed with delicate parts, specialized software, and very specific repair needs.

As a print vendor with decades of experience, we’ve seen many businesses try to handle repairs themselves. More often than not, this approach ends up costing more in the long run, both financially and in lost productivity.

In this blog, we’ll break down four big reasons why servicing your own printer or copier is a bad idea, and what you should be doing instead to keep your office equipment running smoothly.