Supplies & Maintenance

Is your office’s printer behaving like it’s auditioning for a comedy show instead of doing its job? Paper jams, weird noises, or just plain refusal to print—every office has been there. While managing print issues can be frustrating, having the right maintenance plan can make all the difference.

At Strategic Technology Partners of Texas (STPT), we’ve been helping businesses of all sizes keep their printers running smoothly for nearly 40 years. With our expertise and customer-first approach, we ensure that your office equipment stays in top shape, so you can focus on what matters most—your work.

In this article, we’ll explore what a maintenance plan is, the different plans we offer, the benefits of auto-toner shipments, and which plan might be the best fit for your business. Whether you’re an IT manager or a decision-maker tasked with finding reliable printing solutions, this guide is your roadmap to stress-free printing.

Did you know that most business copiers and printers have a lifespan of 4 to 7 years? If your copier is older than that, it could be putting your business at risk. From security vulnerabilities to reduced efficiency and rising maintenance costs, an outdated copier can create more problems than you might realize.

At Strategic Technology Partners of Texas (STPT), we’ve been in the print business for nearly 40 years. We’ve serviced and replaced countless copiers, helping businesses like yours find the balance between performance and cost. We know the signs that a copier has reached the end of its useful life, and we understand how to maximize its lifespan until you’re ready to upgrade.

Pop quiz: What does ppm mean? What’s a printer’s duty cycle? Can you tell the difference between A3 and A4 paper?

If you can answer even one of those questions, you’re already ahead of many when it comes to basic printer knowledge.

Understanding printer terms is helpful, especially when you’re on the hunt for a new machine. You could easily fill a textbook with all the printer jargon out there, and knowing terms like these will make your search smoother.

As a locally managed print vendor for nearly 40 years, we’ve encountered countless confused customers. It’s clear that a “Printing Encyclopedia" is needed!

Getting familiar with basic terms during your research will make you more knowledgeable and prepared to tackle questions about what you need

How do you print on both sides of the paper with a printer? 

Duplex printing, or double-sided printing, is something many people use with their printers and copiers. It can help you save paper and money! 

But figuring out how to do it can be tricky sometimes. There are two main ways to duplex print, and which method you choose may depend on your needs and goals. 

We’ve been a trusted local printer company in Texas since the 1980s, with a team that has over 200 years of combined experience in the industry. 

In this article, we’ll break down what duplex printing is, the different types, how to do it, and the benefits of printing on both sides of the paper. 
Printing on both sides of the page can look a little different based on your machine. Since we work closely with Xerox, we’ll share steps specifically for using a Xerox printer. 

When it comes to common printer issues, none are quite as famous as the paper jam. It’s a term you’ve likely heard often if you’ve ever used a printer. Paper jams can be annoying, especially if you’re rushing to get an important document printed before a meeting. But, you might be wondering how to fix this pesky issue.

Fortunately, Strategic Technology Partners of Texas (STPT) is here to help.

With nearly 40 years in the printing industry, we’ve seen it all. We’ve serviced and fixed hundreds of printers, helping businesses like yours keep their documents flowing smoothly.