Managed Print Services is one of the key benefits you receive when you partner with an experienced print vendor. Tracking printing costs, auto-shipping toner, and keeping invoices organized are just some of the factors that can come with a Managed Print Services agreement, but here at STPT, we go one step further, with our comprehensive solution known as eValet.
Congratulations on your new machine!
If you’ve recently purchased a new device, then it’s likely that you’re preparing for an installation and delivery. There are two important forms that need your attention before the date of your installation, and this article will cover them both and why they’re important. The first is a Customer Requirments Input Form, which needs to be filled out and submitted back to your business consultant. The second is the Customer Expectation and Installation Guide, which will provide you with all the information you need to prepare for your new device.
While inaccurate contact information may seem like a minor inconvenience, it can actually open up a world of problems, because proper communication is key to a successful vendor/customer relationship. You deserve to be as informed as possible on your account, and without having the correct contact information on file, it makes it difficult for us to reach you with important information. We’ve compiled a list of the four biggest reasons to keep your contact information updated, and how doing so can help your business run smoothly and efficiently.
In a world where working remotely has become the new norm and doesn’t seem to be disappearing anytime soon, it’s important to adapt alongside the challenges that arise from an entirely new approach to working. Things like not having the right tools for your business needs, communication/coordination challenges, and even network cybersecurity threats, are directly detrimental to the wellbeing of an employee and an organization as a whole. In this article, you’ll find out about the different available options that make working from home just as efficient and secure as being in the office.
When printing promotional material for your business, it can be difficult to stand out from the crowd. We all see hundreds of advertisements a day, and our eyes get used to the colors and textures of different visuals.
One way to elevate your business is by printing in CMYK+. As experienced copier/printer vendors, we know that many customers can be intimidated by a production style machine, or didn’t even think about printing in metallics and fluorescent colors, but we’re here to tell you that not only is it something that can impress you, but it can impress your customers as well.
Have you ever thought about all the different ways you’re exposing your company to cybercrime or data hacks? Did you think that these could occur through your copier/printer?
No one can understate the importance of security in times like these, and especially with many employees still working from home. That’s why we, as experienced Xerox copier/printer vendors, have compiled this blog showcasing the many different ways that Xerox leads the industry in printer security, and why you can have peace of mind when printing to a Xerox device.
We all know that sometimes things go wrong. Plans change, calls drop, milk spills, and sometimes, copiers break. When copiers/printers malfunction, this can cause a huge halt in business processes and can leave your office struggling to function.
Luckily, we have a team of specialized service technicians available to assist you with any mishap, and even better, we have a brand-new way of requesting services for your device.
“That’s it! My copier’s fax line is broken.”
Before you throw in the towel, let’s discuss the common fax issues we see people experience, and how we can provide a solution.
If you purchased the fax option with a copier of ours, the service analyst will set up and configure your fax to work with your analog line provided by your phone carrier when the machine is installed.
Fax problems should be few and far between. When they do occur, they often aren’t an issue with your copier at all.
On your journey to finding a copier vendor to partner with, we would like to help you by determining if you are an ideal customer for us.
We believe determining if you are an ideal customer will ensure you have a seamless buying process and feel satisfied that we will care for you post-purchase. After all, this is a relationship you could be in for several years.
If you purchase from a vendor that isn’t a good fit, you’re going to have a strained relationship with the company.
Every day healthcare professionals strive to protect their patient’s files and private information to ensure HIPAA compliance is always met.
However, the lengthy process of sharing files via analog fax leaves too much room for error. Sending a document through an unsecured email, or leaving a loose record on your desk, violates HIPPA compliance. Unfortunately, these issues occur more frequently than we would like.
With these stress points in mind, Kno2 created a solution that guarantees HIPPA compliance is always met. Kno2’s healthcare solution combines with Xerox’s multifunction printing devices to identify and eliminate all potential security concerns.
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