Supplies & Maintenance

What Is the CSV Form and How Do I Fill It Out? 

Submitted by Karla Metzler on Wed, 06/01/2022 - 08:25

The hard part is over. You’ve found the right machine, have your order agreement and are ready to sign the Consulting Services and Verification form (CSV). 

What is the CSV form and why is it necessary?   

Below is a description of what the CSV form is, and a breakdown of each of the six sections included in the document.   

Why Are Printer Space and Electrical Requirements Important?

Submitted by Keith Metzler on Wed, 05/18/2022 - 07:07

There are many things to consider when purchasing a printer.  

Some are obvious, like print volume and cost, and some are more inconspicuous, like space and electrical requirements, which is what we will be covering today.    

As a long-time local print vendor, we’ve seen numerous cases of customers that purchased a printer and thought they had everything in order, only to realize on delivery day that the machine they bought doesn’t fit in their office or doesn’t have the correct electrical outlet.    

What You Should Expect in Your CEIG 

Submitted by Magye Swenson on Wed, 05/11/2022 - 07:14
Video

There are a few notable documents that come with the purchase of a printer, and one of those will extensively lay out everything you need to know about your machine. 

It’s called the Customer Expectation and Installation Guide, and it is a crucial document to look over before delivery and installation day.     

What is the CEIG? Why is it important? Do I need to sign and send it back? 

These questions will be addressed in this blog, so you’re better informed on what role the CEIG plays in the pre-delivery process.     

56 Common Printing Terms Defined  

Submitted by Joel Metzler on Fri, 05/06/2022 - 07:04

Pop quiz: What does ppm stand for? What is a printer’s duty cycle? Do you know the difference between A3 and A4 paper? 

Could you answer one of those questions? If you can, then you are in the minority when it comes to knowing basic information about printers/copiers.   

You could make a textbook for all the printer terminology there is, and terms like the ones mentioned above would be useful to know as you’re searching for your new machine. 

How To Set Up and Maintain Color Tracking on Your Printer  

Submitted by Joel Metzler on Wed, 05/04/2022 - 07:09

On average, color prints cost between $0.07-$0.30 per print, a seemingly minuscule price that any business could bear.  

But what happens when you consistently print in color, and the costs add up faster than you realized?  

You’re left with a high printing bill and a puzzled look because you didn’t recognize how much color printing costs could run up your monthly print invoice.   

As a print vendor with noted experience finding and dissecting customers’ print problems, we know how common it is for color overages to contribute to higher-than-normal print expenses.    

What is Xerox’s Augmented Reality Support?  

Submitted by Nolan Fowler on Mon, 03/28/2022 - 07:09

What if I told you it was possible to get assistance from a trained printer service technician located anywhere in the country who can see and interact with your printer via a live stream from your phone?  

Well, Xerox’s Augmented Reality Support makes that aforementioned scenario come to life by using CareAR’s augmented reality platform, where a Xerox technician can see what you see and virtually diagnose and fix service issues without having to physically come to your location.   

As a locally managed print vendor that partners with Xerox and sells its products, we know firsthand how printer service issues can impede business operations and halt productive workflow.  

4 Common Printer Service Questions (Solutions)

Submitted by Joel Metzler on Wed, 03/16/2022 - 07:10
Video

No matter what printer model you invest in, it’s almost inevitable that at some point you will have either a service issue or a service question that needs addressing. 

It can be something as simple as connecting your printer to WIFI, or something as significant as an intricate service issue.   

Because we’ve been a locally managed print vendor for over 35 years, we’ve seen just about everything when it comes to service issues and questions with printers. And for most of those issues, we’ve had the right answer to help address them. 

4 Ways to Protect Your Printer from Cyberattacks 

Submitted by Karla Metzler on Thu, 03/03/2022 - 08:02

In a society that’s increasingly reliant on technology to conduct daily business tasks, the risk of a cyberattack has never been greater.  

You may think to yourself, “Yeah, but what does that have to do with my printer? I mean, it just, prints?”  

This is the type of thinking that could get you in trouble.  

Believe it or not, printer cyberattacks have become more common, and being proactive about the security of confidential documents is only increasing in importance.  

Xerox Standard Accounting: Pros, Cons and How to Set Up  

Submitted by Joel Metzler on Mon, 02/28/2022 - 07:06
Video

Have you ever looked at your monthly bank statement and realized there were extra costs you didn’t account for? 

Believe it or not, printing can be an excessive expense for your business that may not be on your radar.  

That’s why a feature like Xerox Standard Accounting is important to have for businesses who want to track their costs to make sure it aligns with their budget, and they aren’t overspending on basic functions like printing and copying.  

How Supply Chain Issues Have Affected Printing Supplies (Delivery Times)

Submitted by Karla Metzler on Thu, 02/10/2022 - 12:49

As a locally managed print provider, the number one question we’ve been getting lately is something along the lines of: “Why has this product not come in yet?”  

The answer lies in the ongoing supply chain crisis caused by the COVID-19 pandemic that has swept through most sectors of the business world.  

The printing industry is no different. It’s not just the printers and copiers themselves that now have abnormally long delivery times, but also supplies, such as toner and ink cartridges, drum units and paper that have been significantly impacted by the effects of the supply chain crisis.   

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