What Products and Services Do We Offer?

Submitted by Karla Metzler on
What Products and Services Do We Offer?

Printers and document workflows shouldn’t slow your business down. But for many organizations, unmanaged print environments quietly waste time, budget, and IT resources.

At Strategic Technology Partners of Texas (STPT), we help businesses take control of print, document, and workflow processes with reliable technology, local service, and proven software solutions.

Table of Contents

  • What products and services does STPT offer?
  • STPT solutions at a glance
  • Managed Print Services (e-valet)
  • Productivity apps for Xerox devices
  • Maintenance plans with auto toner replenishment
  • Local printer service and support
  • Print management software (Y Soft SAFEQ & PaperCut)
  • Xerox digital services and workflow automation
  • Services for non-Xerox environments
  • Key takeaways
  • FAQs

What Products and Services Does STPT Offer?

Strategic Technology Partners of Texas sells and services Xerox and Lexmark printers, provides Managed Print Services (e-valet), print management software (Y Soft SAFEQ and PaperCut), document workflow solutions, and local maintenance support. Our goal is to help businesses reduce print costs, improve productivity, and keep their print environment running reliably.

Quick Overview of STPT Products and Services

Comparison table of products & services STPT offers

 

Managed Print Services (e-valet)

What is e-valet Managed Print Services?

e-valet is STPT’s Managed Print Services (MPS) program that remotely monitors your printers, automates supply fulfillment, and provides visibility into print usage. It helps organizations reduce waste, control costs, and keep devices running without constant manual oversight.

How e-valet Works

  1. STPT remotely monitors your print devices
  2. Usage data identifies under- and over-utilized machines
  3. Supplies ship automatically when levels run low
  4. Reports help optimize your fleet over time

Key Benefits

  • Reduced print waste
  • Predictable monthly billing
  • Automated toner replenishment
  • Better fleet visibility
  • Improved office productivity

e-valet remotely monitors printer usage and alerts STPT when supplies are needed. The system automatically triggers toner shipments and provides reporting that helps organizations optimize their print fleets over time.

Learn more e-valet here.

Productivity Apps for Xerox Devices

The Xerox App Gallery allows multifunction printers to run productivity apps that streamline scanning, translation, and cloud workflows directly from the device.

Popular app capabilities include:

  • Scan to Dropbox, OneDrive, and other cloud platforms
  • Translate documents into 40+ languages
  • Convert scans into editable files
  • Automate repetitive document tasks

Best fit for: Teams that want to extend device capabilities without adding new hardware.

Check out our blog on the “Top 10 Xerox Apps in the Xerox App Gallery.”

Maintenance Plans with Auto Toner Replenishment

STPT maintenance plans help keep your printers running reliably through service coverage, proactive support, and, in select plans, automatic toner replenishment. These plans are designed to reduce unexpected repair costs and simplify ongoing printer management.

What STPT Maintenance Plans May Include

Depending on the plan you choose:

  • Service and repair coverage
  • Predictable monthly costs
  • Usage-based billing options
  • OEM toner with eligible plans
  • Automatic toner shipments (CPC and Base Plus Included Copies plans)

STPT offers multiple maintenance plan options to match different print volumes and budgets. For organizations that choose plans with auto-toner, the system monitors toner levels and ships supplies before devices run out, helping reduce manual oversight and unexpected downtime.

Local Printer Service and Support

STPT provides fast, local printer service through experienced technicians who support Xerox and Lexmark environments across North Texas and southern Oklahoma.

Why this matters:

  • Faster response times
  • Experienced technicians (10+ years average)
  • Local accountability
  • Reduced downtime

Need immediate printer support?

If you're an existing customer experiencing an issue, our local service team is ready to help.

Print Management Software (Y Soft SAFEQ & PaperCut)

What print management software does STPT offer?

STPT offers both Y Soft SAFEQ and PaperCut print management software to help organizations track usage, secure print workflows, reduce waste, and gain visibility across mixed printer environments.

Y Soft SAFEQ Overview

Y Soft SAFEQ is a scalable print management platform designed to control costs, secure printing, and automate document workflows.

Deployment Options

  • SAFEQ 6 (On-Premise) - Best for organizations needing full infrastructure control.
  • SAFEQ Cloud - Best for hybrid and cloud-first environments.
  • SAFEQ Managed - Best for IT-constrained organizations wanting fully managed print.

Y Soft SAFEQ tracks print activity by user, supports both cloud and on-premise deployment, and adds secure print release to help protect sensitive documents across the organization.

Shared SAFEQ Capabilities

  • Secure print release
  • Rules-based printing
  • Advanced scanning workflows
  • Mobile printing support
  • Detailed usage reporting
  • Multi-brand device compatibility
  • Y Soft SAFEQ tracks print activity by user.
  • Y Soft SAFEQ supports cloud and on-premise deployment.
  • Y Soft SAFEQ secures print workflows.

Learn more about Y Soft SAFEQ here.

PaperCut Print Management

PaperCut is another leading print management platform that helps organizations monitor printing, enforce policies, and reduce unnecessary output.

PaperCut helps organizations:

  • Track print usage
  • Enforce print rules
  • Enable secure release
  • Reduce waste

Learn about the differences and similarities between both platforms in our article, “Y Soft SAFEQ vs. PaperCut: Which Print Management Software Is Right for You?

How to Choose Between SAFEQ and PaperCut

In general:

  • Choose SAFEQ for enterprise scalability and advanced workflow automation
  • Choose PaperCut for straightforward print tracking and policy enforcement

STPT helps evaluate your environment and recommend the best fit.

Xerox Digital Services & Workflow Automation

STPT helps organizations automate document-heavy processes using Xerox digital services, including capture, content management, robotic process automation, and workflow tools.

Key solution areas:

  • Archive scanning
  • Digital mailroom
  • Content management (DocuShare)
  • Robotic Process Automation (RPA)
  • Workplace Cloud
  • Workflow Central
  • Xerox App Gallery

Xerox Workflow Central automates document processing tasks such as conversion, translation, and redaction. Xerox RPA reduces manual data entry by routing and extracting information automatically, while Workplace Cloud enables centralized print management from the cloud.

Learn more about Xerox digital services here.

Services for Non-Xerox Environments

STPT supports mixed fleets and non-Xerox devices.

We can support:

  • HP
  • Brother
  • Lexmark
  • Canon
  • Ricoh
  • and more

Depending on your brand, services can include:

  • e-valet monitoring for A4 devices
  • Everyday Toner supply
  • Maintenance plans
  • SAFEQ and PaperCut software

Contact STPT for more information

Key Takeaways

  • STPT sells and services Xerox and Lexmark printers
  • e-valet Managed Print Services reduces print waste
  • Y Soft SAFEQ and PaperCut improve print visibility
  • Xerox digital services automate document workflows
  • Local technicians provide fast support across North Texas

Frequently Asked Questions

What brands of printers does STPT service?

STPT services Xerox and Lexmark printers and supports many other major brands in mixed environments.

Does STPT offer print management software?

Yes. STPT provides both Y Soft SAFEQ and PaperCut to help organizations track, secure, and optimize printing.

What is Managed Print Services?

Managed Print Services is a program that monitors, maintains, and optimizes your print environment to reduce costs and improve efficiency.

Can STPT support non-Xerox devices?

Yes. STPT can monitor, supply, and manage many non-Xerox printer environments.

Not sure which solution fits your environment?

Download our free Printer Buyer’s Guide or speak with an STPT consultant to evaluate your print and workflow needs.