Supplies & Maintenance

What Is Page Coverage and Why Is It Important? 

Submitted by Karla Metzler on Fri, 11/18/2022 - 09:00
Video

Page coverage, which is the amount of toner or ink on a page, is one of the most important things you can learn about your printer/copier.  

It is a huge determinator of how much you will spend on printer cartridges throughout the lifespan of your machine.  

But, in all honesty, it’s a confusing concept for most to understand. However, the importance of page coverage cannot be overstated. 

That’s why we want to use our expertise to tackle the topic of page coverage in a simple and easily digestible way. 

​8 Tips to Increase the Lifespan of Your Printer/Copier 

Submitted by Mary Shamburger on Wed, 11/02/2022 - 09:00

When you’ve spent hundreds, if not thousands of dollars on purchasing a new printer/copier, you want it to last a long time.   

A lot of times, though, consumers take their printers for granted; many people think of a printer as a basic functional machine that doesn’t require much care or maintenance. 

This thought process can actually get you in trouble, though. Believe it or not, printers are complex machines that can be costly to upkeep if you don’t follow sustainable best practices. 

What are the best practices for maintaining your printer?  

Buying a Copier/Printer? Top 6 Things to Consider

Submitted by Mary Shamburger on Fri, 10/07/2022 - 10:00
Video

Did you know that some printers/copiers can range from $1,000-$100,000? 

That makes it all the more significant that you get the right office machine in place for your company the first time around. Because wasting money on an insufficient machine can be significantly costly and frustrating.  

The number one thing you can do to make sure you get the right printer in place for your company is to educate yourself on all you need to consider before purchasing a new machine. 

We’ve accumulated a vast amount of knowledge during our almost 40 years in the printer/copier industry, and thus, have become intimately familiar with all that goes into finding the perfect printer. 

Should You Update Your Printer’s Firmware? 

Submitted by Karla Metzler on Wed, 09/21/2022 - 09:00

How important is your office’s security to you? 

If it’s not already a priority, this statistic might move it up a few spots on your list: According to a study conducted by the Ponemon Institute, 68% of organizations have experienced one or more endpoint attacks that successfully compromised data and/or their IT infrastructure.  

How To Get Your Printing Supplies Delivered on Time (STPT Customers) 

Submitted by Karla Metzler on Wed, 09/21/2022 - 08:53
Video

It’s the start of 2023, and supply chain disruptions are still affecting businesses across the country. 

Our industry is not exempt; the shipment of printing supplies is still being delayed, which means the products you’re supposed to have delivered in a timely manner might be coming in later than usual.  

This means you need to be more attentive to the amount of supplies you have on hand. Relying solely on automatic shipments of toner, which is the only supply item that’s monitored for automatic shipment, will likely mean that you will be without your needed supplies as supply chains are still disrupted. 

What Is Xerox Support Services? (Pros and Cons) 

Submitted by Karla Metzler on Mon, 09/12/2022 - 07:23

If you’ve had a problem with your TV or phone that you couldn’t seem to figure out, what did you do? 

More than likely, you contacted someone for help, and that “someone” was probably a support agent from the brand of device you have. 

Xerox, the printer brand we partner with, has a similar infrastructure in place for remote support called Xerox Support Services, and it’s important that you understand the pros and cons of using it. 

While it is useful to resolve minor issues, trying to solve any type of major issues with your printer over the phone can result in frustration and wasted time. 

Everything You Need to Know About the Xerox Device Agent

Submitted by Matthew Eberhart on Wed, 09/07/2022 - 09:00
Video

If you’ve purchased, or plan to purchase, a Xerox machine and want to include managed print services, then you will need to become familiar with the Xerox Device Agent (XDA). 

The XDA is essential to understand if you want to enable services like automatic shipments of supplies, such as toner or ink cartridges, and receive detailed reports on usage levels. 

But what exactly is the XDA? And how do you install it on your network and add your devices to it?  

Why Is Keeping Your Printers Online Important?

Submitted by Karla Metzler on Fri, 07/15/2022 - 07:02
Video

The workplace has become more technologically advanced with time, which has increased the efficiency of office technology in automating tasks that would customarily be completed manually.  

But there is a mechanism that print providers use to execute tasks like automatically shipping your toner at the right time or ensuring you have the latest firmware update for your device.  

It involves having your printers online, or in this case, connected to a cloud server from your print provider. 

8 Questions Answered About Impressions Included in a Print Contract   

Submitted by Keith Metzler on Fri, 06/17/2022 - 07:22

If you’ve decided to lease a printer from a vendor and are formulating your contract, you will likely hear some iteration of this question at some point: “Would you like to have impressions included, and if so, how many?”  

It’s probable, if you’re like most customers, that you are unfamiliar with what impressions included mean in a contract or lease agreement and how important they are.    

This is precisely the reason we want to use our experience as a long-time local print vendor to help you understand what impressions included mean and why it’s critical to include the right amount in your contract.    

5 Common Printer Security Mistakes (With Solutions)  

Submitted by Nolan Fowler on Wed, 06/08/2022 - 07:07
Video

Where would printer security rank on your list of priorities in the workplace?    

If you’re like most companies, it’s probably somewhere between throwing away outdated food in your company refrigerator and cleaning up the coffee stain in the middle of the hallway.  

Translation: it’s near the bottom of your list.    

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