After you’ve gone through the process of picking out the perfect copier/printer for your business needs, you’ll need to know how to use it. Luckily, we make sure you are trained and ready to confidently use your new machine.
If included in the purchase, which it usually is, one of our service technicians will train you after they install the machine. You’ll learn about the features, machine parts, consumables and how to replace them, and who to call if you need future service or assistance with the machine.
While the service technician is there, take advantage of this opportunity to ask questions. We want you to feel comfortable operating the machine. After training, you’ll sign off on a form that states you were trained and are satisfied with the machine
Rest assured, if you need assistance after you’ve signed the dotted line, your payment plan includes unlimited access to a wonderful service team.
Xerox.com also provides online recourses. Check out Xerox's online training center for convenient 24/7 access to online training videos.
Now that you know you’ll get the training you need, read this article to meet the service team that will be taking care of you, depending on your service agreement.
