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After purchasing your new multifunction laser printer, you're likely eager to have it installed so you can get to work, and we're eager to get your machine up and running too!
But there are few steps that need to be covered first to make the installation process as smooth as possible.
Our business consultants and service technicians at STPT want to make this process simple by giving you quality information that will lead you through the entire operation step-by-step.
This article will explain the pre-installation process in 3 easy steps and provide you with the key information you need to make installation a breeze for you and your team.
So, You've Purchased a Printer. What Happens Next?
Once you make the purchase, you’ll want to coordinate with your business consultant to plan your installation. They will be your point of contact for all things STPT during this process. Your business consultant can put you in contact with service technicians, Xerox agents, or they can go over key price points with you at your convenience.
1. Choose the Day and Time that Best Fits Your Schedule.
We want printer installation to make your job easier, not harder. Plan ahead and discuss your business needs with your consultant.
2. Fill Out the Customer Requirement Input Form (CRIF Form)
The CRIF form (explained below) is important because it helps your service technician help you. Fill it out ahead of time so your service tech knows exactly what features your printer needs.
3. Meet Your Technician on Installation Day
Mark the date on your calendar and meet your technician. They will ensure your printer is properly installed.
When Will Your New Copier Printer Be Installed?
The installation date almost always occurs within two weeks of purchase.
If we have current stock available in our warehouse, your new machine could arrive as early as the next day after purchase. However, the specific delivery time for your printer depends on how fast we get the machine delivered to our warehouse and the time of year. During peak seasons, installations tend to occur closer to the two-week mark.
Due to variations in delivery timelines, it is important you discuss printer lead time with your business consultant when placing your order.
Before the service technician arrives with your new machine, you'll want to please fill out the customer requirement input form (CRIF form.) The CRIF form makes installation quicker and easier because it gives your service tech all the info they need to install your printer according to tour specifications.
Click the button below to fill our your CRIF form now and save time on installation day.
If you do not have the CRIF form completed and ready prior to the day of installation, the process may be delayed.
Talk to Your Business Consultant or Service Tech
Now that you know when your new copier printer will be installed, make sure to discuss your plan with your business consultant and service tech. They will help make the installation process easy for you.
Prep for installation by submitting your CRIF form and marking installation day on your calendar.
