Service Tutorials

How to Safely Move Your Copier/Printer (Instructions)

Submitted by Michaela McMellan on Fri, 02/09/2024 - 09:00

If you own a high-quality multifunction printer (MFP) for your business, you know they are not small machines you can quickly move around. These printers contain heavy materials like metal and can weigh more than 250 pounds, which is difficult for the average person to carry. 

Regardless, it's important to note that when moving MFPs, we do not recommend doing it yourself. Even if you possess superhuman strength levels, a printer's internal parts are delicate and require expert handling.   

For this reason, we encourage you to call us if you need to move your machine. Our service technicians will ensure that your copier is transported safely to where you need it.

If you attempt to move the machine yourself and an accident happens, you will be liable for any damages that may occur to the printer. 

A Step-by-Step Guide: Replacing the Corotron Assembly in the Xerox PrimeLink C9065/C9070/C60/C70

Submitted by Matthew Eberhart on Mon, 02/05/2024 - 15:02
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Are you curious about what a corotron assembly is and why it might need to be replaced? In Xerox printers, the corotron assembly is responsible for creating an electrical charge on top of the black drum. Whenever you replace the black drum, you're also replacing the corotron unit.

Typically, you won't need to replace the corotron assembly very often. However, if it becomes dirty, your print quality may suffer, and you'll need to replace it.

This tutorial will guide you through the process of replacing a corotron assembly step-by-step on the Xerox PrimeLink C9065. Please note that this guide also applies to the Xerox PrimeLink C9070, as well as the C60 and C70 models.

 

Step 1: Open the Front Cover

To begin the process, open the front white cover of your Xerox PrimeLink printer. Locate the handhold on the right side and pull it open.

A Step-by-Step Guide to Changing Drums on a Xerox PrimeLink C9065/C9070/C60/C70

Submitted by Matthew Eberhart on Mon, 01/29/2024 - 13:52
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Drums are an important component of laser printers and need to be replaced periodically. If your Xerox PrimeLink C9065 printer is due for a drum replacement, don't worry as the process is simple enough for you to do with the right instructions. Our printer technician, Matthew, will guide you through the process step-by-step so that you can follow along and get back to your work. Note that this guide can be used to replace the drums on the Xerox PrimeLink C9070, C60, and C70 models too.

In case you are wondering, a drum is responsible for transferring toner onto the paper and needs to be changed when it reaches the end of its lifecycle. The signs that indicate it's time to change the drum include faded or uneven print quality, ghosting or repeating marks on the page, and or an error message indicating a drum problem.

 

A Simple Guide to Toner Replacement on the Xerox PrimeLink C9065/C9070/C60/C70 Printers

Submitted by Matthew Eberhart on Mon, 01/22/2024 - 14:28
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Printer toner is the shining star of a sharp and vibrant print. It's not just powder in a cartridge; it's the magical dust that brings your documents to life. Toner consists of fine particles that are electrically charged to adhere to paper, creating the crisp text and vivid images that you love. As much as we use it, it disappears fast. So, when it's time to replace the toner on your printer, it's essential to ensure efficiency.    

Today, we'll delve into a step-by-step guide on replacing toners in the Xerox PrimeLink C9065, presented by Matthew from The Printing Workshop. You can use these same steps for the Xerox PrimeLink C9070 as well as the Xerox Color C60/C70 printer models. If you have any hesitations on whether you can do it for yourself, worry not – Matthew's comprehensive instructions make the process appear as easy as a walk in the park. 

A Step-by-Step Guide to Replacing the Fuser on your Xerox VersaLink C7020/C7025/C7030 Printer

Submitted by Matthew Eberhart on Fri, 01/19/2024 - 14:53
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If you are facing issues with your Xerox VersaLink C7030 printer due to a malfunctioning fuser, don't worry. We have got you covered with this comprehensive guide that will help you replace the fuser with ease. Matthew, a professional from The Printing Workshop, has shared a step-by-step tutorial to ensure you can fix your printer without any difficulties.

If you need more information on what to do when printer supplies are low, read our blog on how to order supplies for your copier/printer.

Note: This guide can also be used for the Xerox VersaLink C7020 and the Xerox VersaLink C7025 printer models.

Who to Call for Service | Meet Our Service Team

Submitted by Matthew Eberhart on Fri, 01/19/2024 - 07:34
Purchasing a new copier/printer is an exciting and smart business decision. We understand that you may have some questions or concerns that still need addressing but have no idea who to talk to. So, below we answered several commonly asked questions. After reading this article, you should have a better understanding of where you need to go and who you should speak to for service-related questions.

A Step-by-Step Guide to Second Bias Transfer Roll Replacement on Xerox VersaLink C7020/C7025/C7030

Submitted by Matthew Eberhart on Mon, 01/15/2024 - 07:00
Video

 

Welcome back to The Printing Workshop. Today, Matthew will guide you through an important maintenance task for your Xerox VersaLink C7030: replacing the second bias transfer roller (BTR). Whether you're an experienced technician or a DIY enthusiast, this step-by-step guide will help you complete the process smoothly.

Note: This guide can also be used for the Xerox VersaLink C7020 and the Xerox VersaLink C7025 printer models.

For a comprehensive look at the Xerox VersaLink C7030 printer, read our review on its pros, cons, and cost.

 

A Step-by-Step Guide to Waste Cartridge Replacement on Xerox VersaLink C7020/C7025/C7030

Submitted by Matthew Eberhart on Wed, 01/10/2024 - 15:10
Video

 

Welcome back to the Printing Workshop. We know how frustrating it can be to encounter printing issues, but don't worry, we're here to help. Today, our expert, Matthew, will guide us through a simple yet crucial task - replacing the waste cartridge on a Xerox VersaLink C7030. We understand that this may seem overwhelming, but we have created a step-by-step guide that will provide clear instructions and make the process seamless for you. Just follow along with Matthew, and you'll be back to printing in no time.

 

If you’d like to know more about general printer supply expenses, read our blog on how much printer/copier supplies cost.

 

Changing Toner Made Easy: A Step-by-Step Guide for Xerox VersaLink C7020/C7025/C7030

Submitted by Matthew Eberhart on Mon, 01/08/2024 - 07:33
Video

 

In the ever-evolving world of technology, even mundane tasks like changing a printer toner have become simpler, thanks to user-friendly designs. In this tutorial, Matthew, from the Printing Workshop, demonstrates the straightforward process of replacing the toner in a Xerox VersaLink C7020/C7025/C7030. We’ll break down the steps outlined in the tutorial so you can confidently contribute to your printer maintenance.

 

For an overview of the Xerox VersaLink printer family, read our blog on the features and cost of the models.

 

Step 1: Open the Front Cover

The first step in the toner replacement process is to open the front cover of the printer.

A Step-by-Step Guide to Xerox C315 Color Multifunction Printer Imaging Kit Replacement

Submitted by Matthew Eberhart on Fri, 01/05/2024 - 13:43
Video

 

In today's guide, we'll dive into the somewhat intricate process of replacing the Imaging Units in a Xerox C315 printer. Follow these step-by-step instructions to navigate through the process seamlessly.

 

See our review of the Xerox C315 Printer

 

Step 1: Access the Imaging Units

To begin the replacement process, lift the right-side cover of the printer until it clicks. Then, open the front cover by grabbing both sides and lowering it.

Printer technician lifts the right side cover to access imaging kit of the Xerox C315 printer

 

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