Supplies & Maintenance

You want to get your money's worth out of expensive office equipment, but when does hanging onto an old machine start to cost more than it’s worth? 

As your copier printer ages, it will naturally start encountering more problems, and when these problems start to occur, you’re likely spending more time and money on maintenance than the machine is worth. Trading in your current machine will likely save you money and increase productivity. 

Our printer experts at STPT have been in the business for almost 40 years, and we want to use our know-how to help you maintain your copier printer for as long as possible.

A copier printer is a lot like a car.

The longer you drive a car, the more likely you’ll have to replace tires, breaks, filters, or engine parts. The more wear and tear you put on an aging car, the more you’ll have to take it in to be serviced.

At a certain point, the amount of service needed to keep your car running may cost more than the car's worth. 

Like a car, a copier printer is a machine. This means that your office copy machine or all in one printer has moveable parts that are worn down over time, especially with extensive use.

Have you ever struggled to get printing supplies, like toner or ink, for your printer?  

If you have, then you understand that reordering printing supplies are a hassle. Most of the time, you don’t even know you’re running low until you’re completely out and navigating the toner aisle at the nearest office equipment store can be intimidating or sometimes even impossible.   

Xerox has a program, called eConcierge, that is designed to take the guesswork out of measuring supply levels, assisting you in reordering supplies and providing you with a resource for free service calls as you desire. 

When you’ve spent hundreds, if not thousands of dollars on purchasing a new printer/copier, you want it to last a long time.   

A lot of times, though, consumers take their printers for granted; many people think of a printer as a basic functional machine that doesn’t require much care or maintenance. 

This thought process can actually get you in trouble, though. Believe it or not, printers are complex machines that can be costly to upkeep if you don’t follow sustainable best practices. 

What are the best practices for maintaining your printer?  

It’s the start of 2023, and supply chain disruptions are still affecting businesses across the country. 

Our industry is not exempt; the shipment of printing supplies is still being delayed, which means the products you’re supposed to have delivered in a timely manner might be coming in later than usual.  

This means you need to be more attentive to the amount of supplies you have on hand. Relying solely on automatic shipments of toner, which is the only supply item that’s monitored for automatic shipment, will likely mean that you will be without your needed supplies as supply chains are still disrupted.