Supplies & Maintenance

Why Is Keeping Your Printers Online Important?

Submitted by Karla Metzler on
Video

The workplace has become more technologically advanced with time, which has increased the efficiency of office technology in automating tasks that would customarily be completed manually.  

But there is a mechanism that print providers use to execute tasks like automatically shipping your toner at the right time or ensuring you have the latest firmware update for your device.  

It involves having your printers online, or in this case, connected to a cloud server from your print provider. 

Why Are Printer Space and Electrical Requirements Important?

Submitted by Keith Metzler on

There are many things to consider when purchasing a printer.  

Some are obvious, like print volume and cost, and some are more inconspicuous, like space and electrical requirements, which is what we will be covering today.    

As a long-time local print vendor, we’ve seen numerous cases of customers that purchased a printer and thought they had everything in order, only to realize on delivery day that the machine they bought doesn’t fit in their office or doesn’t have the correct electrical outlet.    

What You Should Expect in Your CEIG 

Submitted by Magye Swenson on
Video

There are a few notable documents that come with the purchase of a printer, and one of those will extensively lay out everything you need to know about your machine. 

It’s called the Customer Expectation and Installation Guide, and it is a crucial document to look over before delivery and installation day.     

What is the CEIG? Why is it important? Do I need to sign and send it back? 

These questions will be addressed in this blog, so you’re better informed on what role the CEIG plays in the pre-delivery process.     

4 Common Printer Service Questions (Solutions)

Submitted by Joel Metzler on
Video

No matter what printer model you invest in, it’s almost inevitable that at some point you will have either a service issue or a service question that needs addressing. 

It can be something as simple as connecting your printer to WIFI, or something as significant as an intricate service issue.   

Because we’ve been a locally managed print vendor for over 35 years, we’ve seen just about everything when it comes to service issues and questions with printers. And for most of those issues, we’ve had the right answer to help address them. 

Xerox Standard Accounting: Setting Print Quota Parameters

Submitted by Joel Metzler on

When was the last time that you checked how much your organization was printing? Was it last month? Year? Maybe never? 

It’s pretty common for most businesses to overlook print costs, and focus on other, more pressing expenses. However, as a reputable print vendor we’ve seen organizations do just that, and then panic once they realize how much they’re actually printing. 

That’s why we typically recommend some form of managed print services. And for companies not looking to spend money on anything fancy, Xerox Standard Accounting is the perfect solution, because it allows you to create personalized user profiles, and then set parameters on how much those users are allowed to print.  

What to Expect From the Delivery Process of Your Copier or Printer

Submitted by Keith Metzler on
Video

 

Congratulations! 

If you’re reading this article, it’s likely that you’ve recently purchased a new copier or printer and are preparing for your installation date.  

You’ve chosen the machine that includes installation and setup, configured with all the accessories and features you want, you’ve signed all the paperwork, and now all that’s left is for a service technician to deliver and configure your device.  

Do I Need to Have a Backup Copier or Printer?

Submitted by Karla Metzler on
Video

Picture this: It’s a busy day at the law firm you work at, everyone’s rushing around trying to get work done, while you’re standing at the printer, waiting for your court transcripts to finish printing.  

Suddenly, the printer goes down, and a warning sign flashes on the screen. All those documents you needed to be printed are gone, as well the contracts, manuals, NDAs, and other papers that your coworkers needed to print too. The whole office essentially comes to a halt, and no one really knows what to do.  

How Do I Set Up an Internal Address Book on My Xerox Device?

Submitted by Joel Metzler on

 There’s nothing more fun than tedious office tasks like scanning and sending documents- said no one ever.  

There’s a reason these tasks are tedious- you do them again and again, and while they might not be inherently difficult or time-consuming, it’s still something that’s taking away from your productivity time, and it can get old quickly.  

4 Ways That Having Personalized User Accounts Can Benefit Your Organization

Submitted by Joel Barriga on

While it might seem like a minor inconvenience to some, constantly looking through apps just to find the same one that you use every day is a waste of valuable time that could be spent working. That’s why we’ve found one of the best solutions for organizations with multiple users assigned to print is personalized individual user accounts, made possible with Xerox ConnectKey Technology.  

 

Who is Strategic Technology Partners of Texas?

Submitted by Karla Metzler on
Video

Navigating the copier/printer industry and looking for a reliable print vendor can be quite the hassle. You may not know if you’re getting the best deals, the best equipment, or even if you’re working with the best vendor. 

We here at Strategic Technology Partners of Texas have been operating for over 35 years, and we’ve experienced firsthand the difference that a good vendor/customer relationship can have. We also know that understanding the history of your print vendor can help you avoid any confusion, especially if they’ve changed names a couple of times like us.  

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