Office Equipment

Everything You Need to Know About the Xerox Device Agent

Submitted by Matthew Eberhart on
Video

If you’ve purchased, or plan to purchase, a Xerox machine and want to include managed print services, then you will need to become familiar with the Xerox Device Agent (XDA). 

The XDA is essential to understand if you want to enable services like automatic shipments of supplies, such as toner or ink cartridges, and receive detailed reports on usage levels. 

But what exactly is the XDA? And how do you install it on your network and add your devices to it?  

Everything You Need to Know About Cooperative Purchasing for Printers/Copiers 

Submitted by Mary Shamburger on

If you were offered a free membership to a service that would give you a discount on your next printer/copier, would you take it? 

I’m guessing 99.9% of you said “Of course!” to that question. However, since seemingly nothing in life is free, you’re probably wondering: “What’s the catch?” 

While you might believe it’s too good to be true, there is actually a membership offered free of charge (most of the time) that can give you special pricing on your next office machine, as well as other relevant supplies or services to your industry. It’s called cooperative purchasing, and many people don’t know about its benefits. 

10 Hidden Costs of Owning or Leasing a Printer/Copier

Submitted by Mary Shamburger on

You would be surprised at how much owning a printer/copier could cost you. 

It’s not just for the machine itself, or the supplies that it takes to run efficiently. Buried beneath the surface are obscure, seemingly minuscule, costs that may catch you off guard if you’re not aware of them. 

Being in the printer industry for over 35 years has taught us a lot of things, but maybe the most noteworthy of them all is how much printing costs can accrue on a company’s annual budget. 

Why Is Keeping Your Printers Online Important?

Submitted by Karla Metzler on
Video

The workplace has become more technologically advanced with time, which has increased the efficiency of office technology in automating tasks that would customarily be completed manually.  

But there is a mechanism that print providers use to execute tasks like automatically shipping your toner at the right time or ensuring you have the latest firmware update for your device.  

It involves having your printers online, or in this case, connected to a cloud server from your print provider. 

8 Questions Answered About Impressions Included in a Print Contract   

Submitted by Keith Metzler on

If you’ve decided to lease a printer from a vendor and are formulating your contract, you will likely hear some iteration of this question at some point: “Would you like to have impressions included, and if so, how many?”  

It’s probable, if you’re like most customers, that you are unfamiliar with what impressions included mean in a contract or lease agreement and how important they are.    

This is precisely the reason we want to use our experience as a long-time local print vendor to help you understand what impressions included mean and why it’s critical to include the right amount in your contract.    

5 Common Printer Security Mistakes (With Solutions)  

Submitted by Nolan Fowler on
Video

 Where would printer security rank on your list of priorities in the workplace?    

If you’re like most companies, it’s probably somewhere between throwing away outdated food in your company refrigerator and cleaning up the coffee stain in the middle of the hallway.  

Translation: it’s near the bottom of your list.    

Why Are Older Printers Security Threats and Should I Replace Them?  

Submitted by Karla Metzler on
Video

Office security is like a house, with its many potential points of intrusion.     

Although you may have ample security at the front door, you might unknowingly have left the back window open, which precipitated a break-in just when you thought you had all your bases covered.   

Your printer could be the back window that a hacker infiltrates, resulting in a network invasion that cripples business processes and potentially exposes sensitive data.     

What Is the CSV Form and How Do I Fill It Out? 

Submitted by Karla Metzler on

The hard part is over. You’ve found the right machine, have your order agreement and are ready to sign the Consulting Services and Verification form (CSV). 

What is the CSV form and why is it necessary?   

Below is a description of what the CSV form is, and a breakdown of each of the six sections included in the document.   

Why Are Printer Space and Electrical Requirements Important?

Submitted by Keith Metzler on

There are many things to consider when purchasing a printer.  

Some are obvious, like print volume and cost, and some are more inconspicuous, like space and electrical requirements, which is what we will be covering today.    

As a long-time local print vendor, we’ve seen numerous cases of customers that purchased a printer and thought they had everything in order, only to realize on delivery day that the machine they bought doesn’t fit in their office or doesn’t have the correct electrical outlet.    

What You Should Expect in Your CEIG 

Submitted by Magye Swenson on
Video

There are a few notable documents that come with the purchase of a printer, and one of those will extensively lay out everything you need to know about your machine. 

It’s called the Customer Expectation and Installation Guide, and it is a crucial document to look over before delivery and installation day.     

What is the CEIG? Why is it important? Do I need to sign and send it back? 

These questions will be addressed in this blog, so you’re better informed on what role the CEIG plays in the pre-delivery process.     

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