Service Tutorials

It can be frustrating when you need to change or replace parts on your printer and don’t know how to do it. 

Every printer model is different, and many printer parts have different configurations, replacement time intervals, and service needs. Even printer toner, a common and necessary component of all Xerox laser printers, varies depending on what model printer you are using.

Like filling up your car with gas, replacing your printer toner when it runs out is important because your printer cannot run without toner. 

But the process varies between models, which makes replacements complicated for those who don’t know much about printer maintenance.

For some, replacing printer toner may be easy to figure out with just a little bit of help. 

For others, the relatively simple process of changing printer toner can be overly complicated and confusing. 

It happens all the time: you have a big project coming up that requires a lot of printing, but you notice that your printer is low on toner a few days beforehand. 

Of course, you’re busy and forget all about it until the day before your project is due to be printed. You try to start printing, and the machine alerts: you need to replace your printer toner now.

Your machine won't work until the toner is replaced, so you have to replace the printer toner cartridge before you can start your print job.

Immediately, you panic. You’re not sure how to replace the printer toner on your Xerox machine, and you don’t have any time to spare to figure it out. 

That’s where our printer experts at STPT come in. 

Toner is an important part of the printing process. If your toner isn’t replaced on time, then the quality of your prints can be impacted, and you may end up giving yourself more work to do when you’re already on a tight deadline. 

You have a presentation scheduled in 30 minutes, and you’ve created some fabulous handouts for your team members so they can follow along.

Your printer can spit out documents in only a few seconds, so you should have plenty of time to print everything you need. You use AirPrint to send your documents from your MacBook to your printer automatically, and then you wait.

When you don’t hear the familiar whirring sound that tells you the printer is working, you decide to check and make sure everything’s going as planned. You walk over to your ominously silent printer…and your heart sinks. 

The network icon is not lit up. Your printer has somehow lost Wi-Fi connection, and you only have 15 minutes to solve the problem and print your documents for the presentation.

Unfortunately, we’ve all been here before.

On average, color prints cost between $0.07-$0.30 per print, a seemingly minuscule price that any business could bear.  

But what happens when you consistently print in color, and the costs add up faster than you realized?  

You’re left with a high printing bill and a puzzled look because you didn’t recognize how much color printing costs could run up your monthly print invoice.   

As a print vendor with noted experience finding and dissecting customers’ print problems, we know how common it is for color overages to contribute to higher-than-normal print expenses.    

​

Have you ever looked at your monthly bank statement and realized there were extra costs you didn’t account for? 

Believe it or not, printing can be an excessive expense for your business that may not be on your radar.  

That’s why a feature like Xerox Standard Accounting is important to have for businesses who want to track their costs to make sure it aligns with their budget, and they aren’t overspending on basic functions like printing and copying.  

As a locally managed print vendor, we’ve dealt with the issue of print management firsthand and can provide expert-driven insight into how to use this feature to help maintain an efficient workplace.  

Xerox Standard Accounting is exclusively for Xerox machines, and since we deal with their printers and supplies directly, we’ve gained an expert’s knowledge of the feature and will be discussing it specifically today.