Printer Fleet Management

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XMPie, a partner of Xerox, is one of the leading providers of cross-media, variable data one-to-one marketing.  

But what exactly can it do for your business? Who would be a fit for the technology? How much does it cost? 

As a Xerox Platinum Solutions Partner, we will use our expertise in their products to honestly and thoroughly answer your main questions about XMPie. 

The software can be helpful for some businesses, but it does cost money, which means you need to know what you’re getting into before deciding whether to purchase or not. 

If you’ve ever looked at a printer/copier online, you’re likely familiar with the term “duty cycle.” 

But what does a machine’s duty cycle mean and why is it important? 

These are the types of questions we will use our almost 40 years of industry expertise as a print vendor to answer today because duty cycle is one of the key indicators you need to pay attention to before purchasing a new office machine.  

If you forego a printer’s monthly duty cycle and just buy whichever machine you can find easily, you may be subjecting yourself to more service issues down the road---something we will cover later on in this blog.  

If you’ve purchased, or plan to purchase, a Xerox machine and want to include managed print services, then you will need to become familiar with the Xerox Device Agent (XDA). 

The XDA is essential to understand if you want to enable services like automatic shipments of supplies, such as toner or ink cartridges, and receive detailed reports on usage levels. 

But what exactly is the XDA? And how do you install it on your network and add your devices to it?  

There are many things to consider when purchasing a printer.  

Some are obvious, like print volume and cost, and some are more inconspicuous, like space and electrical requirements, which is what we will be covering today.    

As a long-time local print vendor, we’ve seen numerous cases of customers that purchased a printer and thought they had everything in order, only to realize on delivery day that the machine they bought doesn’t fit in their office or doesn’t have the correct electrical outlet.    

If you’re reading this, you’re most likely wondering why the printer/copier you ordered three months ago has yet to be delivered.   

It’s more than likely that the delay you’re experiencing with your printer has caused you more stress than you ever thought imaginable when buying office equipment.   

There’s a reason you ordered a new printer. Maybe you were long overdue for an upgrade. Maybe your work team increased. Or worst of all, maybe your old printer broke beyond repair, and you ordered a new one out of enraged necessity.