Everything is chugging along nicely: your service technician just repaired your printer’s belt for you, which was failing and causing printer slowdowns. 

Now, you’re ready to get your printer up and running again so you can stay on top of important business orders.

Except, only two weeks later, your printer is stalled again. 

As more and more projects pile up, you have to wait for your service technician to come back out to your location and replace two additional parts. 

Now, you’re several days behind schedule, and your clients are not happy. Your employees are finding it difficult to complete work tasks, and everyone is falling behind. 

Unfortunately, scenarios like this one sometimes happen when you’re on a basic preventative maintenance plan. 

If your service tech had just checked those other parts when they repaired the printer belt, you could have avoided this problem.

It happens all the time: you have a big project coming up that requires a lot of printing, but you notice that your printer is low on toner a few days beforehand. 

Of course, you’re busy and forget all about it until the day before your project is due to be printed. You try to start printing, and the machine alerts: you need to replace your printer toner now.

Your machine won't work until the toner is replaced, so you have to replace the printer toner cartridge before you can start your print job.

Immediately, you panic. You’re not sure how to replace the printer toner on your Xerox machine, and you don’t have any time to spare to figure it out. 

That’s where our printer experts at STPT come in. 

Toner is an important part of the printing process. If your toner isn’t replaced on time, then the quality of your prints can be impacted, and you may end up giving yourself more work to do when you’re already on a tight deadline. 

Buying a printer can be overwhelming. 

Let’s consider a real-life scenario: you’ve started a small business and need a good printer for you and your other office workers to use. 

You walk into your local office supply store looking for a printer, and you feel excited to get the ball rolling. This is the last step you have to complete. As soon as your office equipment is setup, your company will be ready to officially open for business.

All you know is that you need a good printer for a small office that is compatible with Mac computers and can print in color. This should be easy enough to find, right?

You have a presentation scheduled in 30 minutes, and you’ve created some fabulous handouts for your team members so they can follow along.

Your printer can spit out documents in only a few seconds, so you should have plenty of time to print everything you need. You use AirPrint to send your documents from your MacBook to your printer automatically, and then you wait.

When you don’t hear the familiar whirring sound that tells you the printer is working, you decide to check and make sure everything’s going as planned. You walk over to your ominously silent printer…and your heart sinks. 

The network icon is not lit up. Your printer has somehow lost Wi-Fi connection, and you only have 15 minutes to solve the problem and print your documents for the presentation.

Unfortunately, we’ve all been here before.

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 One of the most frustrating things about copier printers is managing supplies.

With your busy schedule, you probably don't have time to worry about how much toner your laser printer has, or how many pages of printer paper you're storing on-site at your office.

Unfortunately, not knowing these things can sometimes leave you and your team members in a bind. What if your office suddenly runs out of laser printer toner or printer paper? What happens if you need a new printer toner cartridge and don't have one on hand?