We all know that sometimes things go wrong. Plans change, calls drop, milk spills, and sometimes, copiers break. When copiers/printers malfunction, this can cause a huge halt in business processes and can leave your office struggling to function. 

Luckily, we have a team of specialized service technicians available to assist you with any mishap, and even better, we have a brand-new way of requesting services for your device.   

When dealing with contracts and different business initiatives, it’s likely that you will encounter a proposal. Here at STPT, our proposals that we send to customers have several key factors that we find important to highlight and understand. 

What is a Proposal? 

A proposal is an offer from a company that provides you details of the product or service you are looking to acquire. Proposals should be provided to potential buyers after a consultative meeting with a sales representative that has an in-depth knowledge of the product or service they represent. Proposals can be accepted by the potential buyer, or negotiation processes can begin in order to better match the buyer’s needs. 

Wanting to save money is one thing that a lot of us have in common. If you’ve noticed that your company has been spending quite a bit on color impressions, and you’re looking through the different methods available to you for tracking and controlling your color usage, then Xerox Color Tracking and Y-Soft SafeQ Print Management are probably some features you’ll be interested in.

Here we’ll break down the key features of each one, list the pros and cons, and help you decide which might be better suited for your company’s needs.  

“That’s it! My copier’s fax line is broken.”

Before you throw in the towel, let’s discuss the common fax issues we see people experience, and how we can provide a solution. 

If you purchased the fax option with a copier of ours, the service analyst will set up and configure your fax to work with your analog line provided by your phone carrier when the machine is installed. 

Fax problems should be few and far between. When they do occur, they often aren’t an issue with your copier at all. 

Every day healthcare professionals strive to protect their patient’s files and private information to ensure HIPAA compliance is always met. 

However, the lengthy process of sharing files via analog fax leaves too much room for error. Sending a document through an unsecured email, or leaving a loose record on your desk, violates HIPPA compliance. Unfortunately, these issues occur more frequently than we would like. 

With these stress points in mind, Kno2 created a solution that guarantees HIPPA compliance is always met. Kno2’s healthcare solution combines with Xerox’s multifunction printing devices to identify and eliminate all potential security concerns.