What happens when your trusty printer, the one that has been churning out countless pages, is suddenly on the brink of a big change? You've heard the term "End of Service" (EOS) tossed around, but what does it really mean for your machine?

At Strategic Technology Partners of Texas (STPT), we've spent nearly 40 years guiding businesses through the highs and lows of printer ownership. We know how important it is to stay ahead of your printer's lifecycle, and we understand the confusion and uncertainty that EOS can bring.

In this article, we’ll break down what EOS is, why it matters, and how to navigate this phase with confidence. You’ll also learn what steps to take and how to keep your operations running smoothly—even when your printer hits EOS.

Looking through the different printer brands and trying to figure out how a specific model compares to another is hard when the differences could seem small at first glance. 

In the case of Xerox, they offer multiple product families, including devices in the AltaLink, VersaLink, and PrimeLink categories, among others.   

It can be tedious and time-consuming to go through each of the product families and learn all the differences and features associated with them to make an informed purchasing decision.  

For nearly 40 years, we’ve proudly managed our local print business and exclusively sell Xerox products. This experience makes us experts in the field. We can easily explain the features and differences between various device families, so you don’t have to worry about it.  

Ever wonder why your document sometimes doesn’t print instantly, even though you clicked “Print” minutes ago? You’re not alone. Many people who regularly use printers—especially in busy offices—encounter the occasional wait or error message. This is where "printer spooling" comes into play.

At Strategic Technology Partners of Texas (STPT), we understand printers better than most. With nearly 40 years of experience servicing and setting up printers across Texas and southern Oklahoma, we’ve managed hundreds of printers and tackled countless printing issues.

Through this article, we’ll explain printer spooling, offering insights into how it works, common issues, and ways to keep your printer running smoothly. By the end, you’ll understand printer spooling, how to troubleshoot its errors, and how to optimize it for a more efficient printing experience.

You’re midway through printing an important report, and suddenly—jam! Your printer stops, displaying an error message that only adds to your frustration. Sound familiar?

At Strategic Technology Partners of Texas (STPT), we get it. For nearly 40 years, we've helped businesses resolve hundreds of printer issues, from minor jams to complex mechanical failures. With our extensive experience, we know that printer rollers are often the unsung heroes behind reliable printing, and keeping them clean is vital.

In this article, you’ll learn what printer rollers are, when and how to clean them, and tips to keep them functioning longer, so you can minimize those frustrating interruptions. Let’s get started.

What is a Printer Roller

Printer rollers are essential components in laser printers responsible for moving paper through the machine and ensuring print quality.

Are you overwhelmed by the endless options when it comes to selecting the right printer or copier for your office? We get it—navigating the world of office equipment can be frustrating and confusing, especially when all you want is a reliable solution that works seamlessly in your workspace.

With nearly 40 years of experience in the print industry, focusing specifically on Xerox products, we’ve seen it all. We know exactly what it takes to find the perfect fit for your office, and we’re here to share our deep insights with you. We’ve helped countless businesses like yours make informed decisions, steering them away from costly mistakes and towards the right solutions.