Retail vs. Brand vs. Vendor: Where Should You Buy Your Next Printer?

Submitted by Karla Metzler on

When was the last time you tried to buy a printer and thought, “Why is this so complicated?” Retail stores mostly offer low-cost devices, brand websites showcase every model under the sun, and local vendors offer business-grade equipment. Choosing the right printer is only half the battle. The other half is figuring out where you should buy it.

Where you buy a printer can influence not only how it performs but also what you pay for it in the years to come.

And while STPT is a print vendor, we’re not here to persuade you one way or another. We want to help you understand the real differences among the three main buying routes: retailers, manufacturer websites, and print vendors. Then, you can make the right decision for your business, team, and budget.

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What Is Xerox’s Configuration Watchdog Security System?

Submitted by Byanka Ramos on

Have you ever had a printer mysteriously “act up” after someone changed a setting or discovered a security feature turned off without anyone knowing? Misconfigurations are one of the most common causes of security vulnerabilities in office technology. Something as simple as an incorrect setting can lead to a cybersecurity incident.

Printers are no exception; in fact, they’re some of the most vulnerable devices. It’s easy for settings to get tweaked, features to get disabled, and security gaps to quietly open. Most teams don’t realize anything happened until IT is troubleshooting or a risk assessment reveals an exposure.

This is where Xerox’s Configuration Watchdog becomes a powerful safety net for organizations that rely on secure, well-managed print environments.

Before we get into the details, the goal of this blog is simple:

Are We an Ideal Fit To Switch From a Retail Copier to a Commercial Copier?

Submitted by Karla Metzler on

If you’re using a retail printer for your business that you bought from places like Amazon, Walmart, or an office supply store, you may be starting to see the cracks showing. Maybe it’s slowing down, eating toner faster than ever, or costing more in repairs than it did to buy in the first place. Or maybe your business has grown, and your device just can’t keep up anymore.

At some point, many business owners and office managers begin to wonder whether it’s time to switch from a retail copier to a commercial copier and whether they’re ready for that move.

This blog is designed to help you answer that in the most honest and helpful way possible. While STPT is a print vendor, not every customer will be the right fit for a commercial copier. Our goal is to help you make the right long-term decision for your business, whether that means staying with your current setup for now or exploring something more advanced.

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Who Should Manage Your Print Environment: IT or a Print Vendor?

Submitted by Byanka Ramos on

If you walk into a growing business and see a different printer in every corner, with some new and some barely hanging on, you can usually guess what’s happening behind the scenes. It’s a situation where the print environment is managing the business, not the other way around.

And here’s a stat worth considering as you think about your office: organizations can waste up to 3% of their annual budget on unnecessary printing expenses. If your business doesn’t “own” the print environment, it can hurt your bottom line.

As businesses scale past 15+ devices, this problem will only get worse. A badly managed print environment can lead to costs rising, downtime becoming normal, IT getting buried in random printer tickets, and leadership starting to wonder, “Is this really the best we can do?”

5 Major Mistakes You're Making With Your Copier Printer

Submitted by Keith Metzler on

If you've ever worked with an office printer, you’ve likely experienced the frustration it can cause.

Printers are necessary in most workplaces, but they’re often misunderstood or misused in ways that can drain money, slow teams down, and create avoidable headaches. These mistakes aren’t always obvious, but over time they can lead to increased downtime, rising repair costs, or a printer that feels like it aged ten years in one.

At STPT, our technicians see these issues every day across businesses and organizations of every size. In this guide, we’ll share the top printer mistakes we see everywhere, why they matter more than most people realize, and how small adjustments can make your printer last longer, run better, and cost less to operate.

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5 Common Printer Security Mistakes (With Solutions)  

Submitted by Nolan Fowler on
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Most offices spend time thinking about antivirus protection, suspicious emails, and passwords. But what about the office printer? It’s usually forgotten about until something goes wrong. And lately, things are going wrong.

According to the 2025 Quocirca Print Security Landscape report, 55% of organizations experienced at least one print-related data loss in the past year. Even more concerning: print security confidence among SMBs is declining as attacks become more frequent and more expensive, averaging nearly $1 million per breach.

Paper Size in Printing and Why it Matters

Submitted by Byanka Ramos on

Office life would be so much easier if printers could just automatically print any paper size without you needing to make any adjustments. Unfortunately, this is not the case. Two important factors: paper size(also known as media size) and printable area are vital to understand if you want to get accurate prints. Not knowing the difference between these can lead to wasted paper, wasted toner, and wasted time. When you don’t understand the limits of your device, you end up fighting your equipment instead of working with it.

In fact, most reprints, paper jams, and layout mismatches we troubleshoot often stem from a simple misunderstanding of what a printer can physically handle.

How Does Your Copier/Printer Earn Your Company Revenue?

Submitted by Karla Metzler on

 

When people talk about business revenue, they usually bring up sales strategies, marketing plans, or operational efficiency. Very rarely do they point to the printer in the corner of the office. But did you know your copier or printer plays a much bigger role in your revenue than you might realize?

Printing equipment can boost your marketing impact, operational cost savings, and bring entirely new revenue opportunities. And for many businesses, the key to unlocking that value starts with understanding how your current device is functioning in the bigger picture.

We have decades of experience helping companies evaluate their printing environments. We know that the right device and strategy can directly support growth. This blog breaks everything down in simple, practical terms, so you can see exactly how your printer affects your bottom line and how to maximize your return.

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Churches: 3 Reasons Why You Should Be Doing Your Own Printing

Submitted by Mary Shamburger on

If you’ve ever been a member of or involved with a church, you know it’s busy all year long. Many churches deal with the weekly (and sometimes daily) pressure of preparing things like sermon notes, small-group guides, event flyers, and youth ministry notes on time.

Now consider that many churches still outsource all or most of these materials. Outsourcing can work, but it can also lead to stress, delays, and extra costs. This is especially true for ministries that print frequently or print on tight deadlines.

We’ve worked closely with churches across Texas and Oklahoma and know how much smoother things run when a church has access to its own printer. Better yet, one that fits their budget, volume, and ministry needs. In this guide, we’ll walk you through the top three reasons churches decide to move their printing in-house and how it can support both your staff and your congregation.

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What Are the Most Important Security Features on a Printer?

Submitted by Byanka Ramos on

Can you say for certain whether the documents you send through your office printer are 100% secure? Printers can seem harmless, but as they modernize, they behave much more like networked computers than simple office appliances. And like computers, they’ve become real targets.

In fact, according to Verizon’s 2025 Data Breach Investigations Report, exploitation of vulnerabilities now accounts for 20% of data breaches. Even more concerning is that 22% of those attacks targeted edge devices like printers and VPNs.

In other words, printers are no longer “set it and forget it” devices. They should be active parts of your security measures, and if they’re not properly protected, they can quietly become one of your biggest vulnerabilities.

As a print vendor, we specialize in securing print environments. And as Xerox partners, we know that the right security features can make all the difference.

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