If you’re noticing streaks, repeating marks, faded areas, or other print-quality problems, it’s probably time to replace your drum.

The drum is an important imaging component that works with toner to create the text and images on your printed pages. Like many other printer parts, drums eventually need to be replaced. Xerox AltaLink printers will typically alert you when a drum reaches the end of its expected life, although declining print quality can also be a sign that something in the imaging system needs attention.

As print vendors, we've serviced thousands of printers and copiers and handled drum replacements thousands of times.

Going paperless can seem like an impossible task for your business if you don’t know where to start.

Paper has been part of the modern workplace for centuries, but it's also one of the biggest sources of wasted time and money in many organizations. 

In the U.S. alone, offices go through approximately 12.1 trillion sheets of paper a year. 

Businesses can lose thousands of dollars every year due to time spent searching for misplaced documents, manually routing paperwork, and maintaining physical filing systems.

But going paperless doesn’t mean you throw away every filing cabinet overnight or eliminate printers altogether.

For many businesses, going paperless simply means replacing paper processes with smarter digital options.

Setting up a printer seems pretty simple. However, a few mistakes during installation can lead to frustrating problems later on. Poor placement, incorrect network settings, or skipping important setup steps can affect your printer's performance long after it's been installed.

At Strategic Technology Partners of Texas (STPT), we've installed hundreds of printers. To help create this guide, we spoke with one of our experienced field technicians, Joel, who regularly installs everything from desktop office printers to enterprise multifunction devices and production equipment.

In this article, you'll learn the most common printer setup mistakes, why they matter, and how to avoid them so your printer performs reliably from day one.

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If your Xerox AltaLink B8100 Series copier is prompting you to replace the transfer belt cleaner, you may be wondering what this part does and whether it's something you can replace yourself. While the name sounds technical, replacing the transfer belt cleaner (or the second bias transfer roll) is a simple maintenance task you can do in just a few minutes.

The transfer belt cleaner is responsible for removing excess toner from the transfer belt after each print cycle. Over time, it reaches the end of its service life and needs to be replaced to help maintain print quality and keep the copier operating reliably. Fortunately, Xerox monitors the life of this component and alerts you when it's time for a replacement.

We've serviced thousands of Xerox printers and copiers across North Texas over the past 40+ years.

If you own or are evaluating a production machine, you’ve likely noticed that production print environments are becoming more automated and personalized. This means that supporting technology such as print servers play an increasingly important role. In fact, the global digital printing market is expected to grow at a CAGR of 4.6% from 2025 to 2033. This growth is driven by demand for shorter print runs, faster turnaround times, and personalized and specialized printing.

Organizations evaluating production printers often ask us whether they should choose the integrated Fiery controller or upgrade to an external Fiery print server.

We at STPT always adhere to the principle that the answer will depend on your specific print environment.